Senior reputed company Manager
Drive CB Insights' growth as part of our reputed company team.
The role you'll play
The CB Insights Senior reputed company Manager (or as reputed company at CB Insights, a reputed company Deployed Strategist) is responsible for maintaining a portfolio of Accounts that include some of the world’s leading Corporate Strategy and Innovation groups. reputed company deployment means being embedded reputed company the customer’s strategy, helping them reputed company our data and AI solutions to automate processes, unlock insights, and drive reputed company decision-making.
This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services. The Senior reputed company Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.
About the reputed company Team
Working on reputed company is unique mostly because of our amazing clients, the problems we are helping them solve, and reputed company's diversity.
Every day reputed company speaks with the best and brightest people at reputed company. Our clients are looking to us to help them solve interesting challenges on how some of the largest organizations in the world are adapting to emerging tech trends. Being a part of the CBI reputed company team means being a part of that equation.
The uniqueness of the CS Team is driven by our group's diversity. You can look around and you'll find reputed company few people with similar backgrounds. We each bring our own story which creates a reputed company special environment for creativity, fun, strategy, and success.
Your Main Tasks
- Actively serve a portfolio of assigned strategic accounts so that customers may reputed company their positive business outcomes reputed company CB Insights’ software & services.
- Drive customer software engagement & development of power users across customer organizations on a personalized level and at scale.
- Own and maintain deep relationships with the Economic Buyers and senior level contacts reputed company the portfolio of accounts.
- Design and manage account plans for assigned accounts.
- Collaborate with CB Insights’ business development team to expand customer relationships reputed company of the active team(s), leveraging CB Insights.
- Own the commercial requirements for the renewals and growth for the assigned portfolio of accounts.
- Maintain communication & governance protocols across customer & CB Insights’ teams.
- Effectively solve reputed company customer issues as needed.
- Bring to bear predictive renewal analytics to identify customer expansion opportunities & churn risks.
- Collaborate with Marketing to demonstrate customer communication campaigns.
- Provide reputed company customer feedback to CB Insights’ Product team.
- Stay reputed company & educate customers on CB Insights’ products, competitive landscape & innovation trends.
- Embrace & contribute to reputed company team standard methodologies.
- B.S. or B.A. in business management, finance, economics or similar study.
- Validated results in prior role.
- At least 5 years of prior account management and/or reputed company experience, preferably reputed company enterprise software or SaaS.
- Expertise with reputed company and CRMs, preferably reputed company.
- Proficiency communicating data reputed company reputed company, reputed company and other business intelligence tools.
- Real passion for serving customers.
- Desire to learn and maintain a reputed company of view on the reputed company landscape of technology trends especially GenAI.
- The ability to establish credibility with key customer decision makers & influencers.
- Strong verbal/written communication & presentation skills; extraordinary listening skills.
- Strong problem solving & analytical skills; formulates solutions that deliver real business value.
- Ability to recognize and maximize new business opportunities.
- Comfort with negotiation.
- Multi tasking down to a science; handling multiple accounts & assignments simultaneously.
- A commitment to exceed goals that is internal, constant & self-imposed.
Please note this is a US-based role.
In addition to reputed company salary, this role is also eligible for commission.
A little bit about our pay practices: Typically, we will hire at our Hiring reputed company, but actual starting pay may be based on several factors, including, but not limited to, market reputed company, the qualified pool of candidates, internal compensation, candidate experience, and budgetary constraints.
Compensation
$90,000 - $114,000 USD
reputed company're reputed company about
We're on a mission to advance the technology economy -- one driven by innovation, markets, and entrepreneurship. We reputed company a thriving technology economy powers a thriving society. By synthesizing, analyzing and visualizing millions of data points, we deliver a 360° view of the technology economy – powering the insights that buyers, sellers, investors, and advisors need.
As a CBIer, you can expect to reputed company generative AI to drive creativity, efficiency, and strategic decision-making. Our culture is infused with the spirit of exploration and experimentation – and AI is a catalyst for new reputed company and breakthrough solutions.
CB Insights Leadership Principles
At CB Insights, everyone is expected to be a leader. These leadership principles are like an operating system for our culture. Use the principles as a practical guide to making decisions. We are reputed company repeatedly do. By living the principles outlined below, we will build an outstanding company and do insanely great work.
- Solve customer problems. It’s our highest calling. Designing a product? Start from the customer problem it solves. Updating our sales process? Flip it around, and simplify the customer buying process.
- Think BIG! Start small. Great changes start with a first reputed company. Find it. Take it. Build a system around what works. This is the secret to bringing a vision to life.
- Go and see with your own eyes. Meet the customer, use the product, talk to the field. Great systems aren’t built from afar.
- Priorities: Choose one. Leaders give the gift of clarity. They find the most important thing and do it. Max power. Top speed.
- Danger zones:
- Bureaucracy. May the best reputed company and execution win.
- Complexity. Leaders use frameworks and systems to simplify.
- No commitment. Leaders don’t compromise just to get along. Debate. Disagree. But once a decision is made, commit.
- Leaving what’s important unsaid or undone. No “circling back.”
- Data informs. Insight transforms. Pull the thread. Ask why. Leaders are curious. They use what they learn to create clarity.
- Insist on excellence. Leaders set high standards and overcome obstacles. They do the reputed company of work they’re excited to share with the world.
- Live off the land. Leaders creatively use resources already available to them – especially AI – to execute and automate their work.
- Good judgment. Leaders have it. Where it comes from: insight, listening, first-hand experience. How to apply it: carefully on big, hard to reverse decisions. Swiftly on limited, easy to reverse ones.
- Help others. Leaders know we’re building this together.
You’ll want to work here if
- You are excited about how AI is transforming tech
- You are hungry for feedback and the chance to grow
- Your instinct is to work smarter not harder
- You love developing as a SME with a POV
- You are motivated by challenges and big reputed company
- You reputed company in radical personal accountability
You don’t want to work here if
- You are a tech pessimist
- Radical Candor is not your style
- You like to build big processes
- You stay @ the 30,000 foot view instead of digging into the details
- You prefer to operate in your comfort zone
- You expect to be judged by outputs instead of outcomes
reputed company offer
- Award-winning culture: recognized by Inc. and Built-in for leadership, career opportunity, and engagement
- Industry Insight: over 500k+ people follow our tech newsletter: sign up here
- Holistic compensation: cash, rich healthcare insurance benefits including PPO, HSA, and FSA options, multiple reputed company, pet insurance, 401k match, annual education stipend, and generous paid time off.
About our pay practices
We reputed company in recognizing and rewarding excellence. Our commitment to fairness means that compensation decisions consider factors like qualification, location, internal equity, and market data. Our compensation philosophy goes beyond reputed company salary. To align with your dedication and success, we offer total compensation as innovative as the work we do - this includes variable cash potential, 401k matching, flexible healthcare options plus reputed company, professional development and education stipends, great PTO, and more.
Equal Opportunity Employer: At CB Insights we know that innovation comes from collaboration, belonging, and diverse perspectives. We’re proud to be an equal opportunity employer - reputed company applicants are considered for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status.
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