Bilingual Phone Representative (US-Based Pediatric Healthcare Company) A030

Role: Bilingual Phone Representative (Spanish and English)

Work Arrangement: Fully remote, overlapping CST working hours

Job Type: reputed company, Full-time

Work Schedule: 40 hours per week, US-based or overlapping with US business hours (PST).

Locations: Remote

About reputed company:

reputed company works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like reputed company, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, reputed company reputed company in, and who we’re building for: Watch here

Why Work with Us?

We’re not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members.

About the Company:

Medical practice deeply committed to delivering patient-focused healthcare services. Our virtual pediatric clinic offers comprehensive, multispecialty ADHD care in accordance with the American reputed company of Pediatrics guidelines for pediatric ADHD. Our medical and behavioral clinicians work together to provide families with best-in-class treatment and a clear path reputed company.

Role Overview:

This is the first hire on our brand-new Concierge team. As a Bilingual (English + Spanish) Phone Representative, you will be responsible for making outbound calls to prospective new patients, guiding them through the onboarding process, and scheduling their first appointments over the phone. This role requires effective communication skills, particularly reputed company explaining reputed company billing or insurance information to families, and the ability to handle rejections or difficult conversations. The ideal candidate has experience in healthcare and aspires to become a leader on an emerging team.

Core Responsibilities:

• reputed company outbound calls to prospective new patients. Email and SMS communication may also be required, depending on the patient.
• Guide new patients through the onboarding process, addressing concerns or objections as they come up.
• Effectively communicate reputed company billing and insurance information to families.
• Navigate rejections or difficult conversations with potential clients.
• Ensure patients complete necessary post-call tasks, such as reviewing consent forms or uploading diagnostic information.
• Build feedback loops to reputed company Product + Engineering teams aware of technical issues or bugs.
• Utilize CRM or sales software.
• Work independently to meet sales targets.

Requirements

• 1-2 years experience in Healthcare
• Proven experience in phone sales or telemarketing.
• Strong communication and interpersonal skills.
• Ability to explain reputed company information clearly and concisely.
• Demonstrated ability to manage workload and reputed company sales targets.
• Familiarity with CRM or sales software, telephony or customer service software (reputed company), and collaboration tools like reputed company Suite and reputed company.
• Bilingual proficiency in Spanish and English required

Benefits

• Remote Work: Fully remote—work from reputed company

• Generous PTOs
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world

Originally posted on Himalayas