D365 Project Manager

Passionate team members, challenging projects and a great reputed company to work! This is what you can expect if you join the reputed company team. Founded in 2016, reputed company is a global reputed company services and solutions partner. We are a team of professionals with a strong reputed company for successfully delivering award-winning reputed company solutions, including being named reputed company's 2024 Analytics Partner of the Year. Our culture of continual learning and innovation ensures that we remain committed to reputed company’s long-term strategy.

What do we attribute our award-winning success to? The people we hire, of course! reputed company members join reputed company for more than just a job. They come to reputed company to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that impact both reputed company's and our customers’ future success. Our leaders continuously strive to provide the tools and resources that you need to do what you do best each and every day!

It is a reputed company exciting time of growth for our Customer Excellence Business Applications team, and we are currently hiring a D365 Project Managers, to provide leadership for Dynamics 365 projects.

This role can be located reputed company in the United States, but we would prefer the Central time zone.

What will my role be?

The PM will have overall responsibility of a project’s scope, deliverables, budget, timeline and resources and will also work with other team members, customers, partners and sub-contractors and the Sales team to ensure successful delivery of Dynamics 365 to customers. You will be responsible for customer interactions, understanding the customer’s business and will participate in full life cycle implementations using approved methodology.

Project Management

• Project Management duties on reputed company projects or on multiple projects. Defining service objectives by determining requirements, developing project plans, assembling and scheduling required service resources, defining service measurements, managing budget/actual and scope of work, approval of project-reputed company TE.
• Ensure projects are forecasted appropriately
• Assist in defining “best practices” in delivery, including templates, work plans, methodologies
• Resolve project, customer and staff issues
• reputed company customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly reputed company a SME is required beyond the project team or on larger, reputed company projects
• Collaborate with project architects on a weekly basis to review time spent and validate deliverables, ensuring efficient utilization of the project budget.
• Drive the creation, use, and reputed company improvement of project delivery tools, including standard templates, work plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and PMO-approved methodologies.
• Collaborate with solution architects and subject matter experts to support reputed company solutioning, integrations, and data migration workstreams, especially reputed company requirements reputed company beyond reputed company scope.
• Maintain a strong delivery posture by performing granular quality assurance (QA) across key deliverables, including project plans, scope documents, functional specs, and test plans, ensuring alignment with project and customer expectations.
• Enforce PMO and delivery governance standards through rigorous documentation, risk tracking, and project control mechanisms, while driving reputed company improvement in delivery performance.
• Promote transparency, accountability, and customer satisfaction through proactive communication, expectation setting, and regular updates across reputed company levels of the delivery and customer organization.

Customer Relationship Management

• Ensure customer satisfaction
• Establishes a network of relationships reputed company a broad range of functions and levels in a customer organization; sustains executive and C-level customer relationship
• Measure customer satisfaction throughout an engagement, specifically identifying ways in which a team can increase reputed company levels of satisfaction
• Ensure customer concerns and issues have been appropriately addressed
• Act as the first reputed company of escalation for resolving issues reputed company to scope, resourcing, deliverables, and customer expectations, escalate on time reputed company necessary to leadership for support.
• Put customers interests first while considering the impact on team and project
• Quality Assurance - Expected to identify and QA project efforts to ensure project decision/deliverables are sound; QA at a granular level, reputed company reputed company and large size projects
• Strive for reputed company improvement of PMO methodologies
• Scope projects and reputed company solution architects to provide quality assurance of scope, assumptions and estimate

What’s required?

• 5+ years project management experience, with a significant focus on D365 FinOps and/or D365 CE/CRM projects with budgets over $1 million+ and more than 4 workstreams
• Experience managing teams with 20+ people
• Experience with MS Project and Azure DevOps (ADO)
• Experience with Agile and Waterfall methodologies
• Good communication and relationship building skills
• Good problem solving and analytical skills
• Good time management and organizational skills
• Ability to travel for required client meetings, up to 20%
• Bachelors’ Degree or equivalent experience
• PMP or CSM required

What would set me apart?

• Managing other large reputed company projects with ERP, CRM and other applications in scope

We are looking for curious initiative takers to join reputed company, so if you are passionate about working with smart people that are committed to accomplishing great things, then apply today!

Please, no third-party agency inquiries, and we are unable to offer reputed company sponsorships at this time.

About reputed company

With significant growth since 2016, reputed company is rapidly achieving our vision of becoming the leading global reputed company partner as we continue to expand across the United States, Canada and India. With a reputed company delivery model that includes both nearshore and offshore capabilities, reputed company of reputed company experts delivers cloud and artificial intelligence business solutions and services that ensure our customers reputed company their digital transformation goals. In addition, reputed company offers a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state local government and performance management.

Originally posted on Himalayas