Back to the board

Operations Coordinator, eCommerce

100% remote Flexible hours Hiring now

Role Overview

The Operations Coordinator plays a central role in ensuring smooth execution and communication within a dedicated POD team that manages multiple eCommerce brands. This role is responsible for overseeing task flow, enforcing timelines, coordinating deliverables across departments (creative, advertising, catalog), and keeping the team aligned with brand goals and deadlines.

Working cross-functionally, the Operations Coordinator acts as the glue that holds the POD together, driving accountability, eliminating bottlenecks, and optimizing internal processes to improve execution speed and consistency.

Responsibilities

Task & Project Coordination

  • Manage and update the POD’s project management system (e.g., Monday.com)
  • Ensure all assigned tasks are clearly documented, prioritized, and completed on time
  • Track deliverables across catalog, advertising, creative, and brand functions
  • Lead internal task check-ins to assess progress, blockers, and next steps
  • Workflow Optimization

  • Identify workflow inefficiencies and recommend SOP improvements
  • Maintain visibility across POD bandwidth and help rebalance workload if needed
  • Partner with other Operations Coordinators to share best practices and ensure consistency
  • Meeting & Reporting Support

  • Prepare weekly internal POD sync agendas and support meeting facilitation
  • Assist with meeting recaps, action items, and follow-ups
  • Support the Strategic Brand Manager in tracking quarterly goals and reporting status
  • Team Communication & Accountability

  • Act as a central point of coordination across Brand Managers, Specialists, and Creative teams
  • Ensure dependencies between departments are flagged and handled proactively
  • Communicate task blockers, overdue deliverables, and priority shifts with clarity
  • Who You’ll Work With

  • Strategic Brand Manager – to align POD execution with brand strategy
  • Advertising, Creative, and Catalog Teams – to track progress and deadlines
  • Reporting & Compliance Specialists – to coordinate shared deliverables
  • Other Operations Coordinators – to maintain workflow standards across PODs
  • Qualifications & Skills

  • 2+ years of project coordination or operations experience (agency or eComm preferred)
  • Proficient in project management tools (e.g., Monday.com, Asana, Trello)
  • Highly organized with excellent follow-through and attention to detail
  • Strong communication and internal collaboration skills
  • Ability to manage multiple moving pieces and adjust to shifting priorities
  • Bonus: Familiarity with Amazon Seller Central or eCommerce execution environments
  • Key Success Metrics

  • On-time completion rate of cross-functional deliverables
  • Clarity and quality of task documentation and project updates
  • Reduction in overdue or unassigned tasks within the POD
  • Internal team satisfaction and execution efficiency
  • Additional Information

  • Compensation in USD
  • PTO: 10~15 days
  • Sick Days: 5 days
  • Apply to this Job

    Keep exploring

    Senior Software Engineer, Integrations

    100% remote Flexible hours

    Licensed Land Surveyor

    100% remote Flexible hours

    Journeyman Electrician

    100% remote Flexible hours

    Estimator- Construction Operations

    100% remote Flexible hours

    Implementation Manager - Strategic Accounts (Pacific Time Zone)

    100% remote Flexible hours

    Civil Engineer - Water Resources

    100% remote Flexible hours

    Product Engineer II - ArcGIS Indoors

    100% remote Flexible hours

    Product Leader - Network Enablement

    100% remote Flexible hours

    Business Development Manager

    100% remote Flexible hours

    Outbound Sales Development Representative - Australia/ New Zealand (Future Talent Opportunity)

    100% remote Flexible hours

    Experienced Data Analyst and Workflow Systems Specialist – Remote Data Entry and Business Intelligence Expert for arenaflex

    100% remote Flexible hours

    Experienced Data Entry Specialist – Remote Work Opportunity at arenaflex

    100% remote Flexible hours

    Senior Solution Engineer, Majors Acquisition

    100% remote Flexible hours

    Commercial Contracts Sr Specialist (Rock Hill, SC, US, 29730)

    100% remote Flexible hours

    Associate Operational Excellence Director

    100% remote Flexible hours

    Post Graduate Research Assistant

    100% remote Flexible hours

    Case Manager, Registered Nurse - Remote

    100% remote Flexible hours

    Clinical Specialist, CRM - Morristown, NJ

    100% remote Flexible hours

    Experienced Customer Support Lead for Night Shift Operations – Leadership Role in Innovative Sports Gaming Industry

    100% remote Flexible hours

    Temporary Data Entry Clerk (REMOTE) - arenaflex

    100% remote Flexible hours