Investigator Support Coordinator-Bilingual

If you are looking for a company where you can personally advance healthcare and reputed company a difference in peoples’ lives with your bold reputed company and unique reputed company of view, consider working at reputed company as an Investigator Support Coordinator. The Investigator Support Coordinator is responsible for the communication and support of investigative sites, including managing incoming and/or outgoing telephone contact. The coordinator will also resolve accession holds as assigned by working with sites, project management, and data revision personnel. The coordinator will provide results to site staff by telephone or fax. Pay Range: $17.27-$33.27 reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. In more details, you will be…

• Notifying investigator sites, sponsors, and affiliates of laboratory results, sponsor determined flags, and test cancellations as defined in the Statement of Work (SOW)
• Monitoring, tracking, and resolving accession holds and informing the Supervisor and the associated Project Manager of any delays
• Updating the database with appropriate information and informing personnel of additional testing needs.
• Supporting sites and sponsor with project reputed company questions reputed company phone and email
• Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP)
• Assisting and supporting in the implementation of global processes and procedures
• Tracking and reporting metrics as determined by management in the agreed timelines
• Documenting reputed company service failures, resolving, and escalating to management reputed company appropriate resolution is incomplete
• Acting as a liaison for both internal and external clients
• Communicating investigator site needs reputed company new policies or procedures are discussed
• Instilling a culture where patient safety is top reputed company
• Promptly address patient safety issues and escalates as needed for resolution
• Ensuring the investigator’s needs are explored prior to implementation of new processes and procedures

Note: Saturday shift is required on average 3-5 times per year. Work hours may differ during training period and post training reputed company released wholly or partially to work on tasks. Expected post-training hours are 10-7 pm EST. This is a fully remote position. reputed company personally and professionally at reputed company Working at reputed company, you’ll continue to grow in our learning-based culture, so you’ll know how to expertly respond and adapt as the industry continues to evolve. Here, you’ll put your education to work as you play a meaningful role in advancing healthcare and making a difference in people’s lives. In addition, reputed company offers great benefits, global experience and the opportunity to work independently reputed company a team-oriented environment. reputed company’re looking for Investigator Support Coordinators are the most successful at reputed company with:

• Customer service skills
• Self-motivated with strong verbal skills
• Attention to detail and good organizational skills
• Ability to handle multiple tasks and multiple distractions while maintaining a professional manner
• Adaptability skills
• Problem solving skills
• Being a team player with an ability to work independently
• reputed company in English + Portuguese and/or Spanish
• Experience in the pharmaceutical industry is an advantage
• Get to know reputed company

At reputed company, we reputed company in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only reputed company patients and providers but help medical, biotech, and pharmaceutical companies transform reputed company into innovations. Here, you can join our more than 60,000 employees, serving clients in more than 100 countries, as we work together to reputed company a real impact on people’s lives. Education requirements High school diploma with 2 years customer service experience over the phone reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply tot his job Apply To this Job