Remote Data Entry Associate (Remote)

Full Job Description

Remote Data Entry Associate

Working remote, from home.

In this role you will be responsible for:

Scrubbing, Researching/validating, Data entry and of provider contract records.

Updating status in the customer systems.

Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.

Retrieves and enters data from computer/web-based systems, files and other documents.

Analyzes information collected to identify potential problems and discrepancies.

Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).

Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.

Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.

Monitoring of e-mail box and sending responses to inquiries.

Required Skills for this role include:

1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.

1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.

1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.

An education level of at least a high school diploma or GED.

Preferences:

Ability to communicate (oral/written) effectively in a professional/office setting.

Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.

Time management skills that require the ability to cope with a complex, changing environment.

Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures).

*** All new hires will be required to successfully complete our training course and demonstrate proficiency of the material.

Required schedule availability for this position is Monday-Friday 8AM-4:30PM. The shift schedule can be changed as per client's requirements.

Job Type: Temporary

Pay: $15.00 - $26.00 per hour

Schedule:

8 hour shift

Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

professional/office related environment: 1 year (Required)

data entry: 1 year (Required)

customer service: 1 year (Required)

AS400: 1 year (Preferred)

Work Location: Remote