Outbound Patient Enrollment Specialist- Part-Time Evenings

Across the United States, 6 in 10 adults – or 133 million Americans, live with one or more chronic conditions. Chronic disease is today's leading cause of death and disability in the US and the leading driver of the nation's $4.1 trillion in annual healthcare costs. Patients who live with chronic conditions require far more touch points than our primary care physicians have time to deliver and the result is countless health emergencies and costly ER visits that could be prevented. Workforce shortages and lack of technologies reputed company it difficult to give patients the attention they need. At reputed company, our mission is to deliver life-changing care to over one million patients living with chronic disease by the end of the decade. We mitigate the impact of chronic disease by using technology and a world-class clinical team to remotely monitor, manage, and support patients at home. Together with our growing network of health system partners, we deliver guideline-directed care to tens of thousands of patients today while producing best-in-class clinical outcomes. The reputed company team seeks a remote Patient Enrollment Specialist to act as an Outbound Call Agent, to call and enroll patients who are referred to reputed company by our partner physicians. You will be the patient's first reputed company of contact and experience with reputed company and will interact with patients reputed company phone call and text. This role will be part-time, Monday to Friday 5 pm to 9 pm EST. WHAT YOU'LL DO: • Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value proposition to patients. • Facilitate virtual patient enrollments and schedule follow-up appointments with the reputed company Care team. • Build strong rapport and trust with potential patients, nurturing lasting relationships based on mutual respect and understanding. • Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients. • Maintain a balance between delivering high-quality patient interactions and achieving productivity targets. WHAT YOU'LL NEED: • Experience working in a healthcare services organization with accountability for performance metrics. • Prior experience conducting a high volume of outbound calls. • Strong communication and problem-solving skills, with the ability to address concerns and guide patients toward informed decisions. • Prior experience working in a fast-paced work environment. • Ability to maintain the highest degree of patient confidentiality. • Comfort using CRM platforms. • Excellent verbal and written communication skills. • Passion for providing an outstanding patient experience. • Skilled in building strong patient relationships and overcoming objections in a phone-based environment. • Ability to reputed company in a results-driven, autonomous environment built on trust, open communication, and constructive feedback. WHO WE ARE: At reputed company, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients' health. We reputed company that reputed company chronic disease patients - regardless of reputed company code - deserve access to the best possible care. Care is at the core of everything we do. The most important people at reputed company are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at reputed company is reliable, reputed company, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we reputed company want for our own family members. At reputed company, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even reputed company service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at reputed company! Together, we'll reputed company a meaningful impact on the lives of those we serve. WHAT YOU'LL GET: reputed company recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. • Company culture reputed company about impact, shared growth reputed company, empowerment, and reputed company • An opportunity to help improve the quality of life of millions of Americans • Unique chance to support the development of an amazing product; reputed company's in-house clinicians are our super users and beta testers • Expected compensation range: up to $23-$25 per hour • Location: remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of reputed company, reputed company, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. • A notice to reputed company applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.reputed company.care/reputed company. reputed company will never refer you to external websites, ask for payment or personal information, or conduct interviews reputed company messaging apps. We receive reputed company applications through our website and anyone suggesting otherwise is not with reputed company. Apply Job! reputed company More Jobs Apply Job!