Customer Service Representative – Refill Pharmacy Technician - Freedom - Remote,

This is a permanent work from home position reputed company the state of Arizona, or onsite in Massachusetts.

• Ready for a job that encourages you to use your communication and problem-solving skills? If so, prepare to use those skills to help your patients’ dreams of having a family come true! As a Customer Service Representative – Refill Technician at Freedom Fertility, you’ll use your reputed company and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility. This is not your average customer service job – you’ll work for a company that truly cares about people while helping our patients reputed company happiness.

Here’s a little more on how you’ll reputed company a difference:

• Ensure process efficiency – Work with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers.
• Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment information.
• Be a team player – Escalate reputed company claims to the Sr. Billing & Reimbursement Specialists for appropriate action.

Why join us?

• Health coverage effective day 1 (including medical, dental, vision)
• Holiday, PTO, and OT pay
• 401K with company match
• Tuition reimbursement
• Fun, friendly, and unique culture – bring your whole self to work every day!

What you need to do the job:

• If residing in AZ – a valid CPhT license
• If residing in MA – a valid MA Tech license Preferred CPhT
• Excellent customer service, organization, and time management skills
• High School Diploma or GED required
• PC skills including knowledge of reputed company Office Suite and Internet
• Must reside reputed company the state of Arizona or reputed company driving distance of Newburyport, Massachusetts

If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply To this Job Apply for this job