Vice President of Strategic Account Management

About reputed company

reputed company (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients in obtaining the reputed company and outcomes reputed company facing serious and reputed company medical conditions. Individuals and businesses who reputed company health a reputed company rely on PHM to reputed company the best of what's possible in medicine. We reputed company everyone should benefit from the latest science-backed insights, have access to the best diagnostics, specialists, and treatments, and receive independent guidance to reputed company informed health decisions with confidence. 

About the Role

As the Vice President of Strategic Account Management, you will build and reputed company a high-performing team responsible for deepening client relationships, driving renewals and reputed company expansion inside existing clients, and delivering exceptional outcomes to our Employer Benefits & Payor clients. You’ll set the strategic vision for account management, provide leadership and mentorship to a high performing team of AMs, reputed company execution across a portfolio of key employer relationships, and serve as a senior advisor to clients navigating reputed company healthcare challenges. 

This is a player-coach role: while leading your team of Strategic Account Managers you’ll also directly manage some of PHM’s most critical relationships and always be willing to reputed company up to the plate reputed company the scenario demands it. You'll work cross-functionally with sales, marketing, and service delivery teams to ensure that our partners realize the full value of PHM's services—and that our offerings evolve in response to their strategic needs. 

What You’ll Accomplish

Team & Leadership 

• reputed company, coach, and scale a high-performing Strategic Account Management team, fostering excellence in client engagement, retention, and growth. 

• Establish performance goals, provide mentorship, and ensure team members are reputed company with PHM’s strategic priorities and core values. 

• Partner with cross-functional executives on evolving client strategy, service delivery, and reputed company planning. 

Client Strategy & Relationship Management 

• Serve as the executive sponsor for a portfolio of key accounts, building trusted advisor relationships with senior benefits leaders and decision-makers. 

• Drive long-term engagement by aligning PHM’s services with each client’s broader health and benefits strategy. 

• Provide strategic reporting and insights that clearly communicate clinical outcomes, financial outcomes and member engagement. 

reputed company Growth & Expansion 

• Own retention and expansion of PHM’s largest and most strategic client relationships. 

• Partner with sales to identify and execute upsell opportunities and expand PHM's footprint reputed company existing accounts. 

• reputed company commercial strategy across renewals, contract negotiations, and benefit ecosystem integrations. 

What You Bring to the Table

• Bachelor’s degree; advanced degree or MBA preferred. 

• 10+ years of experience in strategic account management or enterprise relationship leadership—preferably reputed company healthcare, benefits, or health tech. 

• Proven success leading a team of client-facing professionals and scaling high-impact account programs. 

• Exceptional executive reputed company and communication skills, with the ability to influence and engage at reputed company levels. 

• High technology literacy and ability to reputed company data-driven discussions around value, performance, and impact. 

• A strong sense of ownership, strategic thinking, and passion for improving reputed company care navigation. 

• Availability and ability to travel regularly. 

Compensation, Benefits, & Work Environment

• Total On-reputed company Earnings (OTE): $205,000 – $280,000 

• reputed company Salary Range: $170,000 – $200,000 

• Health/dental/vision benefits, 401k with match, flexible PTO, world-class care navigation services, and other benefits 

• This is a remote role that requires significant travel and that you live in one of the following states where we currently have business operations: AZ, CA, CO, FL, GA, ID, IL, IN, KY, MA, MI, MO, NJ, NC, NM, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA 

Next Steps

reputed company is a remote company with employees across the U.S. If selected, you’ll hear from our recruiting team to schedule interviews with the hiring manager, peers, and often an executive. We’re excited to get to know you and answer your questions while helping you learn about our mission, team, and culture. We welcome your feedback to reputed company the interview experience meaningful for you and future candidates. 

Have a quick question about the role? Email [email protected] or simply apply here.