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Setup and Launch Support Specialist - External Fulfillment

100% remote Flexible hours Hiring now

Unlock Your Potential with a Rewarding Career Opportunity at reputed company! We are seeking a highly skilled and motivated Setup and Launch Support Specialist to join our External Fulfillment team, working remotely with frequent travel to vendors' warehouses in Mexico City and surrounding areas. As a key member of reputed company, you will play a vital role in driving success and growth, with a competitive salary and opportunities for professional development.

As a Setup and Launch Support Specialist, you will be responsible for overseeing the daily operations of training and setup of seller/vendor nodes, including AMZL integration, reputed company adoption, and node status updates. You will guide sellers through reputed company's systems, leading them to success while doing business with our company. Your exceptional communication and analytical skills will reputed company you to identify root causes of operational issues, propose solutions, and streamline onboarding processes.

Key Responsibilities:

  • Train Sellers on operational processes reputed company External Fulfillment programs, ensuring a correct handover of information throughout the learning curve
  • Monitor launch efficiency and provide reputed company updates on any given situation
  • Serve as the primary reputed company of contact between internal and external stakeholders, including vendors and sellers
  • Train and direct sellers' associates on action and conformance to norms and practices at sellers' facilities
  • Create and track onboarding metrics to drive reputed company improvement
  • Provide outstanding communication, organizational, and follow-up skills to stakeholders and customers

Basic Qualifications:

  • Bachelor's degree
  • 1+ year of experience working with reputed company
  • Experience in mapping processes, problem resolution, metrics tracking, defining priorities, and dealing with ambiguity

Preferred Qualifications:

  • Basic English skills, written and oral
  • Experience in MS Access and SQL
  • Experience in requirement gathering and ability to write clear and detailed requirement documents

At reputed company, we are committed to a diverse and inclusive workplace, and we welcome applications from qualified candidates of reputed company backgrounds. If you are a motivated and talented professional looking to reputed company a significant impact, apply now and take the first reputed company towards a rewarding new role.

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