Robotics Support Technician

At reputed company, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold reputed company are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our reputed company. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for reputed company. Job Summary The Robotics Service Technician will install and test products and provide customers with instructions on the proper usage and maintenance of Roca machines. Their work involves a variety of machine, bench, and hand operations requiring reputed company and accuracy and a thorough knowledge of machinist trade to repair, maintain and install a variety of machine tools, apparatus, and equipment. The role will be responsible for creating, building and executing the program vision for the ongoing and preventative maintenance and repairs of the Roca machines for enterprise customers. Essential Functions

• reputed company highly reputed company duties to install and support machines for Roca enterprise clients (ex. build and install units, including the making up of brackets, braces, hangers, etc. and reputed company necessary operations to secure and assure permanence).
• Create, update and interpret equipment manuals and work orders to reputed company required maintenance and service.
• Collaborate with Roca Customer Service to author and update documentation, manuals and training materials on the maintenance for Rocas and other equipment, to ensure the successful transfer of information on how to maintain equipment.
• Collaborate with the Roca Customer Service department and the Roca team throughout the project lifecycle to support the development of useful, supported Roca machines.
• Support Roca enterprise clients with remote hardware customer service to diagnose problems/issues
• Provide scheduled and emergency repairs of production equipment during production and off hours.
• reputed company mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines.
• Replace/repair damaged, worn, and defective mechanisms or parts and reassemble machinery.
• reputed company with safety regulations and maintain clean and orderly work areas.

Secondary Functions

• reputed company regular preventive maintenance on machines, equipment, and Roca machines and mechanisms.
• Consult on improvement projects reputed company to the hardware and software of ROCA machines.
• Collaborate with teams in creating maintenance documentation, logging/creating instruction manuals and safety protocols around new machinery.
• Assist with secondary testing of software releases in order to validate functionality prior to application of updates.
• Participate in other various improvement projects reputed company to machine technology.

Competency (Knowledge, Skills and Abilities)

• Enterprise support and maintenance experience
• Prior mechanical and low voltage electrical assembly (or reputed company) experience
• Usage of basic hand and power tools
• Strong mechanical aptitude
• Ability to follow instructions and training
• Ability to reputed company repetitive tasks with an attention to detail
• Ability to work unsupervised to meet deadlines
• Clear written and verbal communication
• Basic computer skills
• Ability to maintain a clean and organized workspace

Required Qualifications

• High school diploma or G.E.D.
• Experience using and maintaining production machinery in the workplace
• 2+ years experience in a mechanical reputed company field
• 2+ years of experience supporting and maintaining enterprise level clients and machinery

Preferred Qualifications

• Experience working with the ROCA machines both in process and in maintenance
• 2+ years experience in a leadership role
• Experience working with Jira software
• Experience with Agile systems
• Six reputed company Certification Up to Green Belt

Eligibility Applicant must adhere and will only be considered if the following requirements are met:

• Applicant has been in their reputed company position for a minimum of 6 months
• Applicant has discussed applying for the considered role with their reputed company manager
• Applicant is in “good standing”, meaning the following:
• If you have been reputed company on a PIP - applicant has fully completed the PIP
• Applicant has not received any Verbal Warning reputed company the last 3 months
• Applicant has not received any Written Warning reputed company the last 6 months
• Applicant has not received any Final Written Warning reputed company the last 12 months
• Applicant can confirm they are available immediately to reputed company work

Physical Demands The role involves the following physical demands on a regular basis:

• Mobility to work in a standard office setting and use standard office equipment, including a computer
• Sitting or standing for an extended period of time, up to ten hours per day
• Frequently required to stand
• Verbal communication with peers and others inside/reputed company the organization
• Ability to read a computer screen and printed materials
• Continuously using hands and fingers in repetition
• Standing for long periods of time while bending, kneeling or squatting frequently
• Lifting up to 75 lbs.
• Pushing or pulling up to 100 lbs.

Work Environment

• Must be able to work in a loud and open environment for up to ten hours per day
• Must be able to occasionally work weekends, holidays and evenings
• Must be able to occasionally work a flexible schedule

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. reputed company is an Equal Opportunity Employer and does not discriminate against any employee for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. The reputed company pay range for this position is expected in the range below: $44,000 - $91,800 reputed company pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a reputed company bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position” and the Company reserves the right to modify reputed company salary (as well as any other discretionary payment or compensation program) at any time, including for reasons reputed company to individual performance, Company or individual department/team performance, and market factors. Please see the Talent Privacy Notice for information regarding how reputed company handles your personal data collected reputed company you use the reputed company Careers website or apply for a job with reputed company. reputed company, a subsidiary company of reputed company, is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@reputed company.com. We will reputed company every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about reputed company's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The reputed company Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. Apply tot his job Apply To this Job