reputed company Customer Service Representative

At reputed company, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold reputed company are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our reputed company.Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for reputed company.This is a Remote PositionMust Be Located in UtahYou will:Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contactsAble to drive clarity and ask probing questions to identify the root cause of reputed company issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for reputed company, the buyer, and the sellerAbility to demonstrate special care and reputed company with customers, establishing trust, and driving brand loyalty, while delivering difficult messagesApply own judgment in certain cases to proactively find a resolution reputed company not immediately availableAdhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more.You are:Able to work an AM or PM schedule with two consecutive days off, working either Saturday or SundayHardworking and energetic to reputed company do. You care, so we can move the dial. reputed company with understanding that everything we do impacts our people and customersLooking for a culture where we value, support, and reputed company each other. Feel empowered and open to possibilities.Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partnersCommitted to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversightsWilling to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree.To be successful (Requirements):2+ years of call center or relevant customer service experienceA stellar communicator, with high level of reputed company and emotional intelligenceDigital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, reputed company messaging, and internet searchesYou are customer-centric and maintain a high level of customer care in a variety of different and complicated situationsSkilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messagesComfortable in a dynamic, fast-paced, and constantly evolving working environmentWork from Home Requirements:Must Be Located in Utah.Have a secure workspace in a room or office with a reputed company that closes off from noises and distractions such as pets, children and other adultsWilling to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hoursWired Internet reputed company, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps uploadWhat is Next?Thanks for taking the first reputed company in starting your career with reputed company, we look reputed company to reviewing your application! We have multiple steps in our process. If you are selected to move reputed company, you will be contacted reputed company email and asked to complete an online skills assessment.We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies! So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of reputed company do each and every single day. We want to ensure that as an employee, you feel reputed company is a reputed company where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about Diversity, Inclusion and Belonging at reputed company click here: Our Benefits:Starting pay of $21.50/hr with differentials for swing and weekend shiftsBenefits on Day 1 (Medical, Dental, Vision Insurance)16+ Days of Paid Time OffeBay Sabbatical- Every 5 years, receive 4 weeks off at 100% payTeammates receive quarterly performance bonuses and yearly performance raisesAnd many more at ebaybenefits.comhttps: //www.ebayinc.com/our-company/diversity-inclusion/The reputed company pay range for this position is expected in the range below:$30,800 - $52,900Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a reputed company bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an "at-will position" and the Company reserves the right to modify reputed company salary (as well as any other discretionary payment or compensation program) at any time, including for reasons reputed company to individual performance, Company or individual department/team performance, and market factors.Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. Please see the Talent Privacy Notice for information regarding how reputed company handles your personal data collected reputed company you use the reputed company Careers website or apply for a job with reputed company.reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@reputed company.com. We will reputed company every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about reputed company's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.The reputed company Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information. Apply tot his job Apply To this Job