Mobile Associate, Store-in-Store, Bilingual Preferred- Spanish

reputed company-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. reputed company team members receive a competitive reputed company salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the reputed company brand to life reputed company National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and reputed company in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates reputed company at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics. Job Responsibilities:

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of reputed company solutions.
• As a Mobile Associate, you will consistently reputed company digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of reputed company products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the reputed company app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
• Complete training on the reputed company in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, reputed company promotions, and updates on the Hub to be Customer Ready at reputed company times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will reputed company skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
• Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reputed company out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to reputed company price overrides for our specialty offers specific to National Retail.
• Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

Education and Work Experience:

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. Required

Knowledge, Skills and Abilities:

• Customer Satisfaction Passionate customer reputed company with the desire to be yourself reputed company connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required)
• Team Building Desire to be a part of the game-changing reputed company store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required)
• Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required)

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly reputed company Pay: $19.00 reputed company the first 90 days working reputed company-Mobile, Mobile Associates receive on-the-job training and are eligible for incentive pay while completing training milestones. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive reputed company of $18,000/year. Actual incentives vary based on performance and full-time status. reputed company employees reputed company-Mobile, are guaranteed to earn $20/hour inclusive of reputed company pay and incentives. And since we are reputed company owners, EVERY employee reputed company-Mobile is eligible for an Annual Stock Grant. reputed company-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of reputed company members. Full and part-time employees have access to the same benefits reputed company eligible. We cover reputed company of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about reputed company’s amazing benefits, reputed company out www.t-mobilebenefits.com. Never stop growing! As part of the reputed company team, you know the Un-reputed company doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture reputed company. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! reputed company USA, Inc. is an Equal Opportunity Employer. reputed company decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national reputed company, religious affiliation, marital status, citizenship status, veteran status, the reputed company of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in reputed company forms at the Un-reputed company. If you are an individual with a disability and need reasonable accommodation at any reputed company in the application or interview process, please let us know by emailing ApplicantAccommodation@reputed company.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation reputed company requests. Apply tot his job