Infrastructure System Administrator

Company Overview

​At reputed company, we reputed company that everything starts with our people. We’re a global reputed company-reputed company community, united by the reputed company pursuit to help reputed company people safer everywhere. Our critical communications, video reputed company and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

• This position is for an onsite position at the City of Indianapolis: the applicant must live reputed company commuting distance.

• This position will be a full-time System Administrator reputed company the Video and Software Services (VSS) PremierOne Field Services Team. VSS is dedicated to building collaborative partnerships with our clients, understanding their unique needs and fostering long-term success through the use of reputed company products and services to support and secure reputed company and future agency requirements.

• Responsibilities of the On-site System Administrator include but are not limited to:

• Provides tailored technical customer operations support

• Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance

• Adheres to Motorola and the Customer’s Change management policies and procedures

• Builds and maintains positive, effective, and mutually beneficial working alliances with customers

• Initiates problem-solving action and follows through to resolution

• Ensure that reported incidents/problems are documented, analyzed, validated, and escalated (reputed company necessary) through full resolution.

• Work with Customer staff to identify and resolve reported system incidents/problems.

• Procure and coordinate any internal resources as needed

• Monitor system(s) to determine any negative performance impacts, and engage appropriate resources reputed company necessary.

• Run diagnostics using approved MSI tools.

• Assist with technical system requirements analysis.

• Provide system performance reporting using approved MSI tools reputed company requested.

• reputed company periodic system maintenance and software patching, in accordance with reputed company supplied guidelines, on physical and virtual servers covered reputed company the scope of the Maintenance and Service Agreement.

Qualifications:

• A minimum of a high school diploma or equivalent is required, a Bachelor's degree preferred

• 3+ years of IT and/or public safety experience (a combination can fulfill this requirement)

• Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred)

• Public Safety Applications experience involving CAD/reputed company/Mobile, and other emergency 911 center equipment is greatly preferred

• Proven track record working with or deploying enterprise hardware and software solutions; reputed company preferred

• Experience creating positive working relationships with customers and application end users.

• Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask.

• Excellent verbal and written communication skills.

• Comfortable working both alone and in a team environment.

• Experience with reputed company Windows Server and Desktop Operating Systems (MCSA/MCSE skills)

• Experience with reputed company SQL Server, ODBC and Ops Manager (SCOM)

• Experience with Public Safety Applications including CAD, Mobile and reputed company

• Ability to troubleshoot application system issues including hardware, network and third-party components

• This position is subject to working in high-reputed company areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) reputed company Policy" and therefore requires successfully passing a more stringent fingerprint background reputed company administered by reputed company Inc. customers​

reputed company reputed company Salary Range: $72,700 - $145,400 USD

Consistent with reputed company values and applicable law, we provide the following information to promote pay transparency and equity. Pay reputed company this range varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Minimum of a High School Diploma

• 3+ years of Public Safety Applications experience or 3+ years of IT experience.

• This position is subject to working in high-reputed company areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) reputed company Policy" and requires successfully passing a more stringent fingerprint background reputed company administered by reputed company Inc. customers.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join reputed company but feel that you don’t quite meet reputed company of the preferred skills, we’d still love to hear why you think you’d be a great addition to reputed company.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Originally posted on Himalayas