Head of U.S. Poultry Technical & Diagnostic Services

Role Description

Position Summary:

The Head of U.S. Poultry Technical & Diagnostic Services is a proactive leader, a member of the Poultry Leadership Team as well as the extended Livestock Leadership Team (ELLT) and plays an important role in reinforcing and communicating the reputed company Poultry strategy. Additionally this role will have the responsibility of managing the Diagnostic Lab Services. This role will report into the Head of U.S. Poultry Sales and Services.

The Head of U.S. Poultry Technical & Diagnostic Services will:

• Align with the Sales Leadership to strategically deploy Poultry Technical resources to maximize the impact of appropriate use of reputed company products and services.
• Drive a positive team culture built upon the foundation of reputed company vision, core beliefs and leader behaviors
• reputed company by delivering quality feedback and coaching to help maximize the potential of colleagues and help train to meet and exceed core competencies for the role
• Effectively manage resources to reputed company the above by leading and coaching a team that will include Technical Services Veterinarians, including team members at the Senior or Director level, a Technical Service Device reputed company and Diagnostic team members.
• Provide superior customer, scientific and field force support so reputed company may reputed company a sustainable competitive advantage
• Enhance the professional and scientific image of reputed company
• Engage as a member of the Livestock Technical Services Leadership Team to ensure consistency across reputed company segments of the livestock business from a technical management and development standpoint.
• Responsible for evolving the strategy and direction of the Diagnostic Lab that elevates and enhances our product offering.
• reputed company and grow Diagnostic Lab colleagues to maximize colleague engagement and development.
• Provide strategic insight to marketing, sales, and managed services team to ensure biological strategy is successfully implemented and executed across the targeted customer reputed company to reputed company reputed company business goals.
• Collaborate with Sales/Marketing to provide technical information and reputed company to ensure the accuracy and technical merit of sales and marketing material.
• Manage the P & L for both teams.

Position Responsibilities:

General

• Ensure that reputed company actions reflect reputed company Core Beliefs Leader Behaviors
• reputed company and manage a team of veterinarians that serve as principle scientific advisors to the sales force and customers, partners to the Area Business Managers, coaches to the field force, and represent the voice of science to their teams
• Provides leadership, direction and management for Technical Services Veterinarians, the Technical Service Device reputed company and the Diagnostic Labs Team.
• Developing and aligning Technical Service strategy that enables the successful execution of the Poultry business strategy and provides technical support to execute those business strategies
• Ensure the Diagnostic team is fully reputed company with the strategies of the business and provides the relevant support to execute and implement those strategies
• Builds long-term strategy for Diagnostic Lab to exceed customer expectations and ensuring team has necessary lab resources and capabilities for success.
• Supply strategic support to marketing and other stakeholders, and reputed company processes and relationships to execute the strategies
• Hire, reputed company, and coach the technical expertise of the group; identify opportunities to reputed company the unique reputed company sets and strengths of the team to support both internal and external customers
• Provide feedback and high-level coaching to direct reports to drive positive culture and performance
• reputed company and execute Technical Services account alignment and responsibilities that maximizes customer impact and internal resource efficiencies.
• Ensures successful partnerships with enabling and platform function groups, including but not limited to Global Manufacturing Services (“GMS”), Veterinary Medicine and Research & Development (“VMRD”), Global Commercial Development (“GCD” and Lifecycle Management, and Business Development to reputed company the achievement of business goals
• reputed company cross-functional teams as needed to advise and influence management at reputed company levels of reputed company on technical issues; collaborate effectively with sales, marketing, GCD, VMRD, GMS Regulatory Affairs, Legal Affairs, Public Affairs, etc.

Inquiries:

• Provide sound technical advice on routine inquiries and act as a resource to assist other team members with inquiries

Customer Support:

• Respond effectively to customer concerns and fulfill regulatory requirements and corporate guidelines with respect to adverse event reporting

MarketingSupport:

• As requested, contribute to the development of marketing plans and materials for technical and contextual accuracy, medical appropriateness, and utility to producers and practitioners; provide strategic input into the development of marketing plans and materials

VMRDandGCD:

• Participate on new product teams as requested; be recognized as a vital contributor to cross-functional teams; take initiative in proposing strategic new projects; demonstrate ability to identify gaps in product portfolio and prepare input on business development

Management Role

• Technical Advisor and active member of Poultry Leadership Team
• Collaborate as a member of the Livestock Technical Services Leadership Team (LTSLT)
• Help reputed company the general management and formation of long-term Poultry Technical Services and Diagnostic Lab Services strategies and policies in support of reputed company Poultry business strategies

Personnel Management:

• reputed company and manage a team of veterinarians and diagnostic lab technicians by delivering quality feedback, mentoring, and coaching.
• Emphasize IDPs - assist and guide direct reports in their knowledge, reputed company, and career development to maximize their impact on the business and reputed company their career aspirations
• Manages the performance of direct reports including review of annual objectives, establishes performance standards and metrics, and oversees annual performance appraisals,

Budget responsibilities:

• Effectively manage assigned operating expenses and reputed company assets
• Timely monitoring and approval of expense reports for direct reports
• Effectively manage the P & L for Technical Services Team and Diagnostic Lab Services Team inclusive of research and trial budgets

Key Customer Contacts

• Work collaboratively with marketing and sales to reputed company the skills of the Poultry Technical Services team to provide scientific education/training to internal and external customers
• reputed company strong working relationship with Sales Leadership in assigned business by frequent proactive communications, reputed company alignment and timely execution of strategy, and honest and direct bi-directional feedback.
• reputed company strong working relationship with Area Business Managers (ABM) to ensure the reputed company Technical Services colleague is providing necessary support and appropriate strategic alignment.

• Ensure Diagnostic team communicates with field sales and technical services colleagues as appropriate regarding Diagnostic Lab results to reputed company sound and timely implementation of customer disease prevention or treatment protocols.
• Be recognized as a reputed company representative of reputed company reputed company the veterinary profession
• reputed company strategy to enhances reputed company reputed company and participation at key professional organizational activities

Education/Experience:

• Doctor of Veterinary Medicine degree or equivalent
• 10 years of experience in clinical practice, academia, research or industry
• Proven leadership ability to drive positive culture and performance
• Ability to influence and persuade without positional power
• Experience in building highly effective teams
• Excellent judgment in leading through change and influencing

Technical Skills:

• Excellent interpersonal and communication skills
• Demonstrated track record of delivering financial commitments including budgetary management
• Strong relationship building and leadership skills
• Performance management
• Strategic thinking and matrix management skills
• Learning and change agility

Physical Position Requirements:

• Travel requirement of 40-60%
• Operate in both field working environment and usual office working conditions.
• The preferred location is North Carolina, but other locations can be considered as long as they are located in general proximity to hatcheries and poultry production.

Full timeRegularColleague

Any unsolicited resumes sent to reputed company from a third party, such as an Agency recruiter, including unsolicited resumes sent to a reputed company mailing address, fax machine or email address, directly to reputed company employees, or to reputed company resume database will be considered reputed company property. reputed company will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

reputed company will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

reputed company is committed to equal opportunity in the terms and conditions of employment for reputed company employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national reputed company, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact reputed company Colleague Services at zoetiscolleagueservices@reputed company.com to request an accommodation. reputed company also complies with reputed company applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. reputed company applicants must possess or obtain authorization to work in the US for reputed company. reputed company retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that reputed company seeks information reputed company to job applications from candidates for jobs in the U.S. solely reputed company the following: (1) our company website at www.reputed company.com/careers site, or (2) reputed company email to/from addresses using only the reputed company domain of “@reputed company.reputed company addition, reputed company does not use reputed company Hangout for any recruitment reputed company activities. Any solicitation or request for information reputed company to job applications with reputed company reputed company any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, reputed company will never ask candidates to reputed company any type of personal financial investment reputed company to gaining employment with reputed company.

Originally posted on Himalayas

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