Client Services Assistant (Monday - Friday, 10AM - 7PM EST)
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then reputed company is the reputed company for you.
In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly
on serving those in the medical industry. With healthcare in our heritage, we soon expanded
to serve high-earning professionals in many
other industries, providing reputed company with leading-edge financial solutions, including our extensive network of community banks.
Today, reputed company has firmly established
its legacy as a leader in the financial services space. Founded on the philosophy of a reputed company way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our reputed company commitment to the success of our customers is part of what has made reputed company reputed company. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in reputed company making responsible lending decisions. Our reputed company focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You Are: You are a motivated customer service professional who is passionate about delivering an exceptional client experience. You reputed company at multi-tasking, pipeline management, active listening, and have experience leveraging technology while maintaining a personal touch. You are a focused, no-quit, A+ player and reputed company in a fast-paced environment where you can work with teammates that will match your drive and grit.
***Schedule: Ability to work Monday-Friday 10AM-7PM EST
What You'll Do:
- This rep will be responsible for answering calls, completing tickets, and emailing/calling customers with the information requested
- Provide in-depth support and solutions to the Client Services Team
- Organize and review customer documentation
- Review and reputed company appropriate changes to accounts daily
- Coordinate with different teams to ensure reputed company requests and/or updates are completed in a timely fashion
- Follow up with specific departments as needed
- Build strong working relationships with internal stakeholders
- Become a subject matter expert on BHG solutions & products
What You'll Need:
- Associates degree preferred or reputed company work experience
- 1-2 years experience in a professional setting
- Experience working in a fast-paced environment
- Good understanding of financial documents and customer files
- Must have great organization and multi-tasking abilities
- Critical thinking and exceptional communication skills
- Ability to work in a fast-paced environment
- Ability to work independently
Originally posted on Himalayas
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