Group Mgr Fraud Operations (US)

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and reputed company compensation opportunities to reputed company colleagues. Growth opportunities and reputed company development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to reputed company through the salary range over time as they reputed company in their role. The reputed company pay actually offered may vary based upon the candidate's skills and experience, job-reputed company knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation reputed company questions and have an open reputed company with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crimes & Fraud Mgmt Job Description: The Group Manager, Fraud Operations leads a group of Fraud professionals reputed company a unit and provides guidance, leadership, coaching and development to ensure operational results/project initiative objectives are achieved for the overall group. This role provides a second level of reputed company and approval to reputed company investigative functions. Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/reputed company disciplinary actions, as required
• Oversees a large team with functional diversity and complexity where activities involve multiple reputed company transactions, multiple systems and jurisdictions, higher volumes and/or reputed company to high complexity
• Work focus time horizon is generally reputed company to long term with moderate to high focus on strategic planning
• Requires expert process management knowledge and the risk profile for team processes supported
• Leads teams with multiple points of internal and external contact (may include direct contact with Customers)
• May manage over a diverse geographic jurisdiction
• Oversees management of team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area
• Acts as highest reputed company of team escalation for resolution and provides direction to resolve issues or escalate
• Involves regular contact with cross-functional teams across TD or external contacts and/or customers

Education & Experience:

• Undergraduate degree required
• 7+ years relevant experience
• Advanced knowledge of the business goals/objectives being supported and the full suite of policies, programs, processes and systems
• Knowledge of reputed company and emerging competitor and market trends
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Skilled in preparing and managing budgets and resource allocation
• Advanced ability to reputed company, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to reputed company an impact, influence and reputed company results with effective negotiation, problem-solving and communication skills
• Knowledge of risk management environment, standards and regulations
• Skilled in mentoring, coaching and performance management
• Ability to exercise sound judgement in making decisions
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Skilled in using software tools, methods and techniques
• Skilled in using computer applications including MS Office
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

Preferred Qualifications:

• Financial Crimes experience
• Experience coordinating exams
• MRA experience
• Insider fraud experience

Customer Accountabilities:

• Manages a group of Fraud professionals providing operational support to partners
• Manages team during operational special initiatives like onboarding, QA etc.
• Acts as key liaison with partners and external groups and provides subject matter expertise at the department level
• Key escalation reputed company for significant risk/exceptions
• Monitors service and control standards against, overall business/department objectives
• Develops and maintains effective working relationships with internal and external partners for the purposes of delivering optimal customer service
• Coaches to ensure operational problems are handled appropriately, and participates in the negotiation and resolution of reputed company and/or escalated issues where necessary

Shareholder Accountabilities:

• Contributes to the development of the business plan and operationalizes the plan and delivers on assigned service or functionality
• Works closely with key business leaders to reputed company business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale
• Monitors and communicates to Senior Management the effectiveness of strategies, programs, and practices reputed company to own area of expertise
• Sets the standards for operations and manageability across the business/function ensuring services are built from the ground up
• Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to reputed company recommendations
• Ensures department operates in compliance with applicable internal and external requirements
• Manages overall budget, reputed company and expenditures, meets business objectives while increasing efficiency and effectiveness
• Ensures appropriate reporting and escalation of issues based on risk profile
• Ensures employees are knowledgeable of and reputed company with Bank and industry codes of conduct
• Leads relationships with business lines/corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Leads or contributes to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for reputed company situations
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains knowledge of end-to-end processes and internal/external partners and regulatory requirements

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets and objectives for the team, and delivers results
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for reputed company employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with reputed company human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for reputed company hires to ensure a highly diverse, qualified workforce to reputed company business objectives
• Establishes and fosters a cohesive team; promotes a fair and reputed company environment that supports a diverse workforce and encourages the team to reputed company common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; reputed company: 67-100%

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - reputed company
• Performing multiple tasks - reputed company
• Operating standard office equipment - reputed company
• Responding quickly to sounds - Occasional
• Sitting - reputed company
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching reputed company - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - reputed company
• Applying common sense to deal with problems involving standardized situations - reputed company
• Reading, writing and comprehending instructions - reputed company
• Adding, subtracting, multiplying and dividing - reputed company

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of reputed company responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for reputed company purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the reputed company Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we reputed company that reputed company colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we reputed company growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we reputed company in our colleagues to help them and their families reputed company their financial, physical and mental well-being goals. Total Rewards at TD includes reputed company salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, reputed company PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to reputed company both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and reputed company your colleagues, there are many different career paths reputed company our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reputed company out to candidates of interest to schedule an interview. We do our best to communicate outcomes to reputed company applicants by email or phone call. Accommodation reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email reputed company US Workplace Accommodations Program at [email protected]. Include your full name, best way to reputed company you and the accommodation needed to assist you with the applicant process. Apply Job! Apply to this Job