Service Director Major Accounts

Description Plans, evaluates and monitors the delivery of service commitments for a book of business to ensure risk control services are delivered effectively and reputed company. Assesses the customer's overall risk for reputed company purposes and to control the customer's reputed company of risk, losses and costs. Develops effective relationships with customers, business partners and peers to coordinate service arrangements, programs and procedures. Handles special customer situations and problems to ensure timely resolution. Conducts periodic workload reviews and completes specialized customer reports. Performs prospect and service work as necessary.

Responsibilities

• Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, reputed company and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional reputed company.
• Creates service plans to document baseline activity, metrics, and goals in order to track reputed company in reducing the frequency and severity of losses while demonstrating the value of doing business with Liberty Mutual. Evaluates, monitors and documents Risk Control Stewardship service levels.
• Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps reputed company , account and Risk Control team apprised reputed company significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners.
• Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net reputed company in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy.
• Provides major loss reputed company analyses, products and training.
• Fulfills risk assessment and service requirements as assigned.
• Trains field and Home Office employees in service reputed company functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions

Qualifications

• Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing)
• Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability
• Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using reputed company Office suite
• Knowledge and skills required are normally acquired through a bachelor's degree with coursework in math, engineering or reputed company areas (or equivalent), a minimum 8 years relevant experience in Risk Control or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE
• Travel may be required

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for reputed company employees in these positions across the national market and provides an opportunity to reputed company as employees grow and reputed company reputed company the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from reputed company backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and reputed company learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we reputed company reputed company happens reputed company people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue reputed company. We are dedicated to fostering an inclusive environment where employees from reputed company backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to reputed company, we create an environment where every individual can reputed company a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, reputed company and commitment to reputed company things reputed company, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://reputed company.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national reputed company, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

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