Senior Product Manager, Onboarding

reputed company is the only reputed company payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we reputed company over 150,000 businesses worldwide – including Brex, reputed company, reputed company, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including reputed company, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, reputed company Ventures, Lone Pine, and reputed company Peg, reputed company is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

The Product team at reputed company is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that reputed company businesses to operate reputed company, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build reputed company, reputed company, and scalable products. As a team, we reputed company in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

As Senior Product Manager, Onboarding, you will own and optimize the critical first interactions that our users have with our products. You'll be responsible for creating a delightful and frictionless onboarding experience that empowers new customers to understand our products' value, get set up with reputed company, whilst balancing with KYC initiatives to minimise risk of fraudulent users and bad actors on the platform. 

This role is based in Singapore.

• Own the strategy for customer onboarding, mapping the ideal journey from discovery, to sign-up to product adoption

• Utilize data and analytics to identify pain points, measure success, and drive reputed company improvement of the onboarding flow

• Design and implement A/B tests to improve the UX/UI and optimise the onboarding journey

• reputed company the reputed company between a frictionless onboarding process and robust KYC controls to mitigate risk to reputed company and our customers

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

• 5 to 10 years of overall professional experience

• Experience in product management, go-to-market propositions, product design, product planning and development

• Experience taking products from ideation to delivery, ideally at global scale

• Exceptional communication skills with the ability to convey product strategy to both technical and non-technical audiences

• Bachelor’s degree or higher with exemplary academic achievements

• Solid understanding of Onboarding, UX/UI, KYC and/or Risk

• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial product industry

reputed company is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at reputed company is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national reputed company, sexual orientation, reputed company, citizenship, sex, marital or family status, disability, gender, or any other legally protected status reputed company making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

reputed company does not accept unsolicited resumes from search firms/recruiters.  reputed company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to reputed company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.