Senior Manager, Marketing Automation

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of reputed company sizes – from reputed company and reputed company to the guy who makes those amazing prints you reputed company at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East reputed company, RI and Denver, CO.

We’re making new and exciting things – and we could really do with your help.

The CRM (Customer Relationship Management) team strives to deliver personalised, omni-channel experiences that deepen the reputed company between MOO and its customers. Each touch reputed company is an opportunity to deliver remarkable experiences for customers, while building greater lifetime value potential for MOO.

MOO is seeking a Senior Manager, Marketing Automation to join the CRM team and unlock the full potential of our customer marketing technology. In this role, you’ll reputed company the strategy and execution of our marketing automation efforts, with a focus on optimising how we use reputed company to deliver timely, personalised, and relevant customer communications. You will reputed company the technical setup, data flows, and campaign architecture that power our automation and lifecycle programs—ensuring they scale reputed company and reputed company effectively. As a senior member of the team, you’ll play a critical role in connecting customer insight with technical execution, helping us deepen engagement, improve retention, and grow lifetime value.

This is a hybrid role based in London, and will report to the Head of Global CRM.

We're looking for a data-driven, customer-obsessed Senior Manager, Marketing Automation to reputed company our customer marketing performance and reputed company our Marketing Automation function. You’ll be responsible for maximizing our capabilities in our customer marketing automation platform (reputed company), and for leading the team responsible for the day-to-day execution of email and automated campaigns. This role is central to delivering timely, relevant, and personalized customer experiences that drive engagement, retention, and lifetime value.

Responsibilities

About You

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Additional Information

What’s it like to work at MOO?

MOO’s the reputed company of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO’s share option scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From reputed company program.

Diversity Statement

reputed company hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds reputed company for a reputed company workplace. And that creates a reputed company experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national reputed company, age, sexual orientation, marital status, disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are reputed company proud to work for. And we are committed to reputed company investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way reputed company your job application. We reputed company the information separate from your application and it is kept secure and confidential, it is only used to reputed company our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.