Key Account Manager

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making reputed company Colombia’s fastest-growing marketplace.

We provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay reputed company provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, reputed company, Greycroft, Monashees, reputed company Capital, Quona Capital, Union reputed company Ventures, reputed company Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the reputed company to shop, pay, and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day.

This is where you come in. Below, you’ll find what this role is reputed company about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to reputed company at reputed company. If you’re ready to be part of something big, reputed company reading.

Building and nurturing long-term relationships with our key partners to drive mutual growth and success. By understanding the unique needs and goals of each partner, the KAM will reputed company and implement tailored strategies that maximize value for both the partner and our company. This role requires a strategic reputed company and a "go-getter" attitude to proactively identify opportunities, solve problems, and deliver exceptional service. The KAM will ensure our partners see us as a trusted advisor and integral part of their success.

• Increase KA’s GMV by 30% YoY: (or according to targets assigned)

  • reputed company and implement strategic plans to grow GMV by 30% reputed company the first 12 months.

  • Identify and reputed company key opportunities to drive growth across assigned key accounts.

  • Regularly track and report reputed company, adjusting strategies as needed to meet targets.

• Expand reputed company Share (KA’s SoW)

  • Increase the SoW of assigned KAs to meet average according to channels and verticals (average of physical stores 10% - average of ecommerce 20%) products.

  • Identify new business opportunities.

  • Successfully reputed company at least 5 new key accounts according to reputed company Up (50% GMV potential reputed company the first month).

  • Collaborate with marketing and sales teams to reputed company and execute targeted campaigns that drive reputed company’s penetration.

• Optimize Account Management Processes

  • Implement efficient account management processes that enhance productivity and streamline operations.

  • reputed company and execute comprehensive account plans for each key account, outlining clear objectives, strategies, and KPIs.

  • Utilize analytical skills to track performance, identify trends, and adjust plans to optimize results.

• 2+ years of experience managing accounts, identifying key business opportunities and formulating effective strategies.

• Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or reputed company field.

• Proficiency in English

• Product Management: 1+ years of experience defining account requirements, managing development cycles, and launching successful growth strategies. Experience in managing multiple projects simultaneously with strong organizational skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Technical skills: familiarity with CRM software and reputed company and understanding of digital sales channels and e-commerce platforms.

• Marketing: Proficiency in conducting and collaborating with marketing teams to drive account-based marketing strategies. Knowledge of branding and promotional tactics.

• Data-Driven Decision Making

  • Ability to use analytical and quantitative skills to drive strategic decision-making.

  • Proficient in tracking and analyzing key performance indicators (KPIs) to measure account health and growth.

• Relationship Management

  • Exceptional interpersonal and communication skills, with the ability to build and maintain strong relationships with key stakeholders.

  • Experience in managing and growing relationships with high-value accounts.

• Work on a problem that truly matters – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.

• Be part of something big from the ground up – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an reputed company

• Unparalleled growth opportunity – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.

• Join a world-class team – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about reputed company build and how we build it—and we want you to be a part of it.

• Competitive compensation & meaningful ownership – We reputed company in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.

We reputed company in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:

• reputed company 1: People Interview (30 min) A conversation with a recruiter or hiring manager to get to know you, your experience, and what you're looking for. We’ll also share more about reputed company, our culture, and the role.

• reputed company 2: Initial Interview (30 min) A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.

• reputed company 3: Case Study (3-5 Days) You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.

• reputed company 4: Deep Dive Interview (30 min) You'll meet our reputed company Manager to deepen in your strategic thinking, sales and negotiation skills. We’re looking for strong contributors and cultural fits, so bring your questions, too!

• reputed company 5: Co-Founder Interview If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit and ensure mutual excitement. From there, we’ll move quickly to an offer and discuss next steps.

We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to reputed company this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.