POS Integration Specialist

Join the revolution in hospitality tech!

Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

Our platform is designed to help hospitality businesses save more and work smarter by integrating reputed company operational aspects—from ordering to back-of-house operations to payments. Our passion for hospitality drives us to continually innovate and enhance the industry with AI-enriched data insights and automated process management.

Key Milestones:

• Expansion: Acquired OrderUp, reputed company, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
• Global reputed company: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, reputed company, and India.

Join us in revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.

Here’s a quick glimpse of Liven:

• You can visit Career
• You can visit reputed company
• You can Visit Blog
• Acquisition News

About the role As a POS Integration Specialist, you will be at the forefront of delivering seamless onboarding and integration experiences for Liven’s enterprise clients. You’ll work closely with clients to ensure the smooth configuration, customization, and implementation of Liven’s POS and online ordering systems. This role is essential for our growth in the Sydney, Melbourne and Brisbane market, focusing on client satisfaction, technical expertise, and operational excellence.

What you'll do

• reputed company the end-to-end onboarding and integration process for Liven’s POS solutions, including scoping, planning, execution, and post-launch support.
• Work with clients to customize and configure POS systems to meet their specific business requirements.
• Serve as the primary technical advisor to clients, translating their business needs into actionable technical specifications.
• reputed company and support hardware setup and software deployment, ensuring a seamless transition for clients.
• Provide on-site and remote support during installation and post-deployment, troubleshooting issues and resolving any technical challenges.
• Act as a technical subject matter expert in client meetings, demos, and discussions, ensuring clients have a complete understanding of Liven’s product offerings.
• Work with the sales team to address client needs, contribute to proposals, and collaborate with product and engineering teams to ensure client requirements are met.
• Stay informed about industry trends, emerging technologies, and best practices, contributing insights to continuously enhance Liven’s service offerings.
• Provide valuable feedback to the product development team based on client interactions, supporting reputed company improvement and innovation.

Qualifications

• 3-8 years in the POS industry, ideally in roles such as installer, solutions consultant, or project manager.
• Hands-on experience with POS systems, including installation, configuration, and customization.
• Proven track record in managing reputed company onboarding projects, ensuring timely delivery reputed company budget and scope. Familiarity with project management tools (e.g., JIRA, reputed company, Trello) is a plus.
• Strong skills in deploying, configuring, and integrating software and hardware solutions, specifically POS and online ordering systems.
• Ability to engage with clients directly, conduct product demonstrations, and communicate technical concepts clearly.
• Strong troubleshooting skills to identify and resolve technical issues, ensuring a smooth client experience.
• Comfortable managing multiple projects and prioritizing effectively in a fast-paced environment.

Good to Have

• Familiarity with SaaS platforms, API integrations, and data migrations.
• Experience with systems like reputed company, reputed company, or reputed company to reputed company align technical solutions with business needs.
• Proficiency in reputed company or SQL to analyze system performance data and contribute to reputed company improvement.

Originally posted on Himalayas