Workday Benefits Post Production Consultant
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Role Description
We are looking for a Consultant II, Senior, Principal or Managing Workday Benefits Post Production Consultant (experience level will determine job title) who is passionate about working in a collaborative environment and has the ambition to be a driver for success.
- Work directly with clients to deliver high-quality Workday Benefits solutions across multiple industries to meet, enhance and optimize the client’s business needs
- Work directly with clients, solving Workday Benefits issues as they arise
- Actively participate in internal training updates and opportunities to share one’s skills and learnings with others within the organization
- Assist with internal initiatives, as assigned, designed to improve the team, department or company
- Manage a team of consultants, guiding them through their Workday/professional development and handling escalations (Manager Level)
- Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team (Senior/Principal Level)
Qualifications
- Workday Benefits Certification
- 1+ years Workday Benefits post-production support experience with a Workday partner, for customers of all sizes
- Knowledge in Benefits groups, plans, coverage levels, eligibility, business processes, open enrollment, Enrollment Data Conversion and the Affordable Care Act
- Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel
- Passion for exceptional customer service and customer collaboration
- Ability to prioritize and manage multiple client requests and/or tickets to meet customer deliverables
- Strong communication skills, both written and oral
- Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
- Good problem solver with ability to consider alternative and diverse perspectives
Requirements
- Prolonged periods of sitting at a desk and working on a computer
Benefits
- Fast-paced and result oriented work culture with competitive base salary and quarterly bonuses
- Health, Dental, Vision, Disability, and Basic Life Insurance coverage
- Additional voluntary life insurance available
- Paid Parental Leave & Pregnancy Related Medical Leave
- Generous paid sick leave
- Unlimited PTO
- Monthly wellness/gym subsidy
- Monthly phone subsidy
- 401 (k) and ROTH retirement savings plan with matching
- Employee Assistance Program
- Company sponsored volunteer opportunities, LinkedIn Learning access, company and team outings