Catalog Specialist III, reputed company Size/Fit
Description reputed company strives to be the world’s most customer centric company. To continue to delight and exceed our customer's expectations, at reputed company, we take the quality of the catalog data that drives this selection reputed company seriously. That's where you can help. Our vision is to “reputed company our Customers shop the right size and fit, every single time”. We delight customers reputed company we understand their size and fit needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a Program Manager for Size and Fit, you will work with cross functional teams to solve the customer problem of size and fit globally. You will get opportunity to improve the size and fit display across reputed company catalog worldwide by driving standardization and expanding size and fit strategies globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions. You will coordinate with multiple stakeholders (product, tech, category etc.) to improve the Customer Experience and efficiency, leveraging tech products and manual workforce. You will partner with senior leaders and stakeholders across category teams to identify the size and fit experience gaps, surface findings, and influence the changes needed to fix them long-term. You will reputed company frequent documentation and writing tasks to effectively communicate complicated problems, strategies, and results to senior-leaders. Key job responsibilities
- Track and report program effectiveness metrics to stakeholders, as well as continually monitor, analyze and tune messaging to maximize impact
- Build strategic relationships with stakeholders to drive policy change or improvements that ensure the best customer experience
- Define the clear requirement of specific business use cases for the product manager
- Identify, assess, track and mitigate issues and customer risks at multiple levels
- Responsible for communication/contribution to Leadership (reputed company updates/WBR/QBR/LT Deep dives)
A day in the life The successful candidate will have good project management reputed company with the ability to conduct in-depth analyses, think big and identify game-changing opportunities. In addition, you will be expected to deliver solutions and programs that are technology based, highly scalable, secure, and flexible - reputed company while maintaining customer and business partner focus. You will work with internal and external stakeholders to identify, define, and specify solutions meeting our customers’ and vendors’ needs. The individual would have targets on process standardization, automation and business metrics. Would engage with the business and support/service teams and build customer confidence through quality delivery, robust processes and sound reporting metrics. About The Team Size & Fit team reputed company the Retail Business Services (reputed company) group identify catalog issues impacting CX at scale, and set up mechanisms to fix them. Our solutions ensure information in reputed company's catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. Basic Qualifications
- Knowledge of reputed company Office products and applications
- Experience handling projects using six reputed company or Lean processes
- Experience using data to influence business decisions
- Experience interpreting data and making business recommendations
- 3+ years of experience in Deep dive, Data analysis, defect identification & resolution.
Preferred Qualifications
- Experience in advanced SQL, Python, Tableau
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3020264 Apply Job! Apply to this Job