Sr. Program Manager, Implementation, Physical Store 3P (Just Walk Out Technology), JWO Professional Services
Description AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as reputed company Connect (a cost-effective cloud contact center), our End User Computing (including reputed company Workspaces, AppStream, etc.), Marketing Tech (reputed company reputed company), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, reputed company One) for retail, sports, travel, and other verticals. reputed company Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify and improve the shopping experience. Our enterprise-ready autonomous retail technology enables shoppers to simply enter a store, grab what they want, and just go. Born from years of experience at reputed company Go, Just Walk Out uses a combination of technologies to eliminate checkout lines and bring fast and convenient checkout experiences to shoppers. Are you excited about partnering with retail leaders to drive high-visibility; reputed company-generating projects? Are you equally comfortable working with both design and technology development teams to meet daily business requirements? We are looking for an Implementation Manager (IM) with a strong delivery record and deep program management experience to own and execute strategic, cross-functional operations and technology projects. An Implementation Manager is responsible for leading end-to-end project and program management of JWO Third-Party (3P) infrastructure deployments in the form of 3P customer store development and launches, while also supporting strategic growth of the JWO program. An IM serves as the single-threaded reputed company of active 3P JWO infrastructure deployments and primary internal and external reputed company of leadership, support, advocacy, and escalation. As an IM, you will also focus on leading new tech initiatives driven by customer need and identifies and drives time and cost savings opportunities for ProServe and partner teams. Key job responsibilities This role is the primary customer-facing project manager for third-party Just Walk Out-enabled stores. It requires working with business teams across reputed company to gather requirements and high level process/system solutions; leading cross-functional business and retail store operations teams and managing the timelines for internal and external teams to support store launches. This position involves regular communication with leadership teams on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. This role requires up to 10% travel, supporting internal business gatherings along with customer-facing meetings and site visits. The ideal candidate is customer focused, a natural problem solver and a great communicator, both in verbal and written form. You have a consistent track record of successful project delivery under tight deadlines while making high-judgement, data-driven trade-offs and prioritization decisions in an ambiguous environment. This role requires a high level of ownership over the store launch process. You are capable of taking accountability, but also know how to see around the corners and ask for help in resolving issues and problems as necessary. Needed Skills And Abilities Doer: Ability to successfully manage and deliver technology and operations projects, working through the many obstacles along the way Organizer: Ability to be highly organized, reputed company cross-functional teams on track, and produce high quality internal and external deliverables consistently. Communicator: Ability to communicate expectations and requirements equally well with business and technology teams, and reputed company to write well-reasoned and data-driven proposals, performing your own data analysis as necessary Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges Influencer: Ability to identify opportunities and influence organizations to reputed company support and overcome resistance with data and persuasion A day in the life Inclusive Team Culture Here at reputed company, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. reputed company’s culture of inclusion is reinforced reputed company our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance reputed company puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We reputed company striking the reputed company between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth reputed company is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member reputed company into a reputed company-rounded contributor. About The Team reputed company Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify and improve the shopping experience. Our enterprise-ready autonomous retail technology enables shoppers to simply enter a store, grab what they want, and just go. Born from years of experience at reputed company Go, Just Walk Out uses a combination of technologies to eliminate checkout lines and bring fast and convenient checkout experiences to shoppers. Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Ability and willingness to travel 10%, primarily to corporate meetings and customer sites
Preferred Qualifications
- 3+ years of driving process improvements experience
reputed company is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - reputed company.com Services LLC Job ID: A2980354 Apply Job! Apply to this Job