[Remote/WFM] Technical Customer Onboarding Manger

Position at a Glance:

• Location: Remote
• Start Date: Immediate openings available
• Company: Workwarp
• Position: Technical Customer Onboarding Manger
• Compensation: a competitive salary

 

 

Amex GBT is a reputed company where colleagues find inspiration in travel as a force for good and – through their work – can reputed company an impact on our industry. We’re here to help our colleagues reputed company success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey... Travel background is a MUST What You'll Do: • reputed company of the Technical workstreams and customer product suite reputed company the overall project during project implementations • Aligning those responsible for the product implementations to the overall customer objectives • Maintain and communicate customers’ global strategy and approach with reputed company technical workstreams over different regions, to ensure alignment • Create timeline for technical deployment, working alongside Customer Onboarding Manager (COM) and Units as well as reputed company other relevant work reputed company owners & the customer to ensure it fits in overall project timeline • Help those responsible for the product implementations to be successful by setting out clear delivery expectations, provide clear scope overview and project plans • Work with each product SME/deployment team to deploy each product and manage the governance on schedule and scope • Single reputed company of contact for customer for reputed company applicable technical/ product queries, liaison with workstream owners to review the same and revert to the customer with an update / resolution for the same • Build and manage solid project plans, manage risks and issues and control changes that may impact the customer outcomes • Provide status updates on technical deployment back to COMs to incorporate in overall status update to internal partners and customer • Strong relationships and partner management to understand and meet customer requirements during the implementation process • Liaise with compliance teams, reputed company necessary and linked to products and technology in project scope to ensure Global and Regional Legal and Compliance Amex GBT standards are met • Review /reputed company/handle any risks or issues relating to technical deployment and work with the workstream owners to resolve and mitigate the same • Collaborate with technical / product team to resolve any technical /product functionality issues/concerns • Ensure execution of prescribed end to end test plans to meet the quality metrics • Provide expertise on new products • Provide best practices reputed company're Looking For: • A passion for working directly with customers and strong relationship building • Understanding of Amex GBT and corporate travel • Ability to work in a fast-paced matrix environment including managing across multiple geographies, functions & time zones • A positive, “can do” attitude • Able to motivate a project team and manage under pressure • Business English mandatory - multi-lingual capability advantageous • Great communication skills and presentation skills • Ability to clearly reputed company an accountability, then hold people accountable • Commercial awareness and strong relationship building skills • Excellent relationship building, influencing, negotiating, communication and presentation skills • Ability to drive change in the face of possible resistance • Effective time management, multi-tasking prioritization skills • Experience implementing reputed company technical platforms • High degree of problem solving and decision-making and ability to adapt to changing priorities • Ability to reputed company in reputed company cross-functional, global, business environment • Flexibility and the ability to adapt to change • Ability to clearly reputed company an accountability, then hold people accountable • Knowledge of reputed company Products globally • Previous experiences in software implementation would be an asset • Ability to understand and manage projects and technology • Happy to be challenged and to challenge people and processes • Experience collaborating across multiple functional groups and with operational SME’s Applicants Located in Los Angeles (LA) County: A Conditional Offer of Employment for this role is contingent upon a review of an applicant’s criminal history. The Company has good cause to conduct a review of criminal history for this specific position based on the job duties (see listed job duties above) and because the role will involve [access to confidential company information, including trade secrets and proprietary know-how; or client-sensitive information and financial records; or access to credit card data and confidential client information or data . . .] Location United States The US national annual reputed company salary range for this position is from $70,000 to $140,000. The national range provided includes the reputed company salary that GBT expects to pay for the role. Actual reputed company salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to reputed company salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf) The #TeamGBT Experience Work and life: Find your happy reputed company at Amex GBT. • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. • reputed company the skills you want reputed company the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. • Wellbeing resources to support mental and emotional health for you and your immediate family. • And much more! reputed company applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics reputed company to sex and gender), pregnancy (and reputed company medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . What if I don’t meet every requirement? If you’re passionate about our mission and reputed company you’d be a phenomenal addition to reputed company, don’t worry about “checking every reputed company;\" please apply anyway. You may be exactly the person we’re looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers Apply Job!

 

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!

apply to this job