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[Remote/WFM] reputed company Specialist -Account Services

100% remote Flexible hours Hiring now

Key Job Details:

  • Position: reputed company Specialist -account Services
  • Start Date: Immediate openings available
  • Company: Workwarp
  • Location: Remote
  • Compensation: a competitive salary

 

 

This a Full Remote job, the offer is available from: United States, North Carolina (USA), Virginia (USA) reputed company you join reputed company... You want more out of a career. A reputed company to share your reputed company freely — even if they’re daring or different. Where the true you can learn, grow, and reputed company. At reputed company, we power and reputed company how people live, work and play by connecting them to what brings them joy. We do reputed company love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you’ll be doing... As a Problem Manager reputed company the SLED PMO supporting the Commonwealth of VA, you will be responsible for managing the lifecycle of reputed company network problems reputed company the program. The primary objectives are to prevent Incidents from happening, and to minimize the impact of Incidents that cannot be prevented. This position will be a POC for any incidents that occur reputed company the network. This person will work with the client, the agency, the integrator and the reputed company Network Operations Center and other groups to restore services as quickly as possible. This position will also ensure reputed company associated reports reputed company to incidents (ie RCAs) are produced and provided to the client. reputed company’re looking for... • Experience in cross-functional support • Experience in engineering • Experience in writing Root Cause Analysis documents • Experience in escalation management • Experience in Problem resolution support You’ll need to have: • Bachelor's degree or four or more years of work experience. • Three or more years of relevant work experience. • Willingness to participate/reputed company troubleshooting bridges for issues • Experience with spreadsheets, Smartsheets, and other program management platforms Even reputed company if you have one or more of the following: • Experience with reputed company order, provisioning and management systems • Experience with driving change adoption reputed company a reputed company organization • Experience with ETMS and/or VREPAIR ticketing system • Excellent problem-solving and analytical skills • Autonomous and adept at managing multiple, overlapping, and sometimes competing priorities. If reputed company and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even reputed company” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more. This offer from \"reputed company\" has been enriched by reputed company.com and got a 84% reputed company score Apply Job!

 

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