Business Analyst (Remote)

This is a remote position. We’re looking for a Business Analyst with strong business and process analysis skills to support our internal business and IT teams as we build and enhance innovative legal services solutions. If you thrive at the intersection of technology and process and enjoy solving complex problems, this role is for you. What You’ll Do

• Collaborate with cross-functional teams to gather, document, and analyze business requirements aligned with strategic goals.
• Facilitate requirements sessions using interviews, workshops, use cases, and workflow analysis.
• Evaluate business processes to identify improvement opportunities and recommend tech-driven solutions.
• Translate high-level business needs into detailed documentation (functional specs, use cases, UI wireframes, test scenarios).
• Partner with attorneys, executives, and staff to align technology initiatives with business goals.
• Drive application testing and quality assurance initiatives.
• Support and enhance organization-wide methodologies and best practices.
• Contribute to both long-term strategic projects and short-term tactical solutions.
• Serve as a mentor and a mentee in a collaborative, growth-oriented environment.

Why Work There

• 100% remote work option – work from anywhere in the U.S. or from our clients office.
• Work with a passionate, highly skilled team in a dynamic legal tech environment.
• Opportunities to contribute directly to high-impact projects across the firm.
• A culture that values mentorship, initiative, and continuous improvement.

Requirements

What You Bring

• 4+ years of professional experience in an operations or analyst role (ideally in financial services, legal, or consulting).
• Bachelor’s degree or equivalent work experience.
• Strong verbal and written communication skills – you can engage with everyone from attorneys to IT teams.
• Familiarity with relational databases and basic SQL.
• Proficiency in Microsoft Office (Word, Excel, Visio, PowerPoint).
• Experience with JIRA (preferred but not required).
• A proactive mindset with a strong work ethic and problem-solving orientation.
• A willingness to learn proprietary systems and processes and help others do the same.

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