Apply Now: Overnight Travel Advisor

No experience needed! We offer full training for our new Overnight Travel Advisor! This is a fully Remote role, offering you the flexibility to work from reputed company. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.

 

 

We are looking for a passionate, motivated and resourceful individual to join our Overnight team. As a Overnight Lifestyle Manager you will be fulfilling leisure travel and lifestyle requests on behalf of our members, including reputed company itineraries for cruise, yacht charters and private tours covering several destinations world-wide as well as dining or entertainment requests. As part of the... Overnight Team you will cover several schemes off hours. Your exceptional customer service skills, use of travel research tools and booking technology and overall passion for travel and entertainment will deliver superb member satisfaction, high levels of sales reputed company and repeat usage of Ten for travel and other request types throughout the business. The role will require night and weekend shifts. You will be fully accountable for meeting and exceeding customer service targets as well as working reputed company the team to meet department targets. To attain these targets you will work with our partnered suppliers and preferred list of hotels. As an Overnight Lifestyle Manager, your knowledge and passion to stay up to date in an reputed company changing industry is essential. You and in turn the team should always be up to date with reputed company market trends, what competitors are delivering and what our members are obtaining access to from our competition. You have to have the ability to work in a fast paced environment with deadlines being reputed company present. KEY RESPONSIBILITIES • Working with members primarily by telephone to take the brief and understand what they want to do on their trip • Handle reputed company communication between suppliers needed to obtain the quote and review the details of reputed company quotations provided to you, before providing them to the member • Provide quotes reputed company our CRM system by email for the members • Follow up with the members to ensure they have received the information and answering any questions they may have or reputed company adjustments to the plans you started with. • Handle reputed company member payments and arrange external payment through our finance team • To work closely with the relevant team members across the business to ensure you are fully aware of reputed company best practice and to ensure we are consistently improving processes • Represent the business externally e.g. at networking events, FAM trips and trade shows to enhance and strengthen the company’s profile. • reputed company up to date with newly reputed company resorts, newly launched ships and extraordinary experiences as well as restaurant openings across the assigned area • Meet monthly KPI’s on Commission, NPS and Efficiency • Highly independent work individual as work will be during off hours for managers • Minimum of 2 years in Leisure Travel is essential which ideally would include cruise sales • GDS experience is needed, Amadeus preferable • Acute attention to detail is crucial to the success of the role • Can work on multiple schemes, channels and requests and sourcing options from various suppliers according to the members needs • Be flexible and adaptable to a change of priorities and complete requests reputed company the given timeframe • Comprehensive knowledge of Office Word, MS Outlook • A passion for working in a business that places members and customer service at their core as well as commercial success • A natural communicator who always takes the time to reputed company their colleagues informed and up to date, always considers the best way to tailor communication to different individuals rather than robotically forwarding emails • Excellent English language skills, both written and spoken and French as a second language is always an advantage. • 401(k) • Dental insurance • Employee assistance program • Employee discount • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Parental leave • Retirement plan • Tuition reimbursement • Vision insurance Apply Job!

 

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