Night Auditor – DPM Denver LLC – Denver, CO
Job title: Night Auditor
Company: DPM Denver LLC
Job description: Night Auditor
Full Time
Hotel Teatro, Denver, CO, US
Requisition ID: 1059
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Salary Range:19.0000 To 19.0000 (USD) Hourly
This position will work the overnight shift which is 11pm-7am.
Free RTD pass or FREE Parking available!
reputed company; $19/hour with incentive options
Position Summary:
The primary duties of the Overnight reputed company Desk Agent position is to be the ambassador of the hotel by anticipating the guests’ needs and exceeding the guests’ expectation by supplying a high level of service with every guest interaction at the reputed company desk.
Essential Functions of the Job:
- Approaches reputed company encounters with guests and employees in a friendly, professional, and service-oriented manner.
- Maintains a high level of guest satisfaction by doing whatever is reputed company his/her power to ensure each guest is satisfied with his/her stay. If the situation requires greater authority, contacts the supervisor or manager on duty.
- Checks in guests properly, using names, using established departmental protocol, unless otherwise instructed by management.
- Prepares reputed company shift end reports and performs reputed company closing duties before leaving for the day.
- Assists in emergency and reputed company procedures as directed by management and the established emergency plan.
- Answers the telephone, takes appropriate messages.
- Provides information, maps, and directions as required.
- Exhibits extensive knowledge of Hotel Teatro's facilities, amenities, and services.
- Handles guest’s requests without transferring guest calls to other areas.
- Makes manager aware of any guest's comments or complaints.
- Performs any other job-reputed company task as directed by the management.
- Facilitates line up of on-coming shift to ensure proper communication of events.
- Maintains cleanliness and general maintenance levels reputed company the public area space.
- Completes tasks and projects delegated by management; assists other departments as business volumes and staff levels demand.
- Completes shift checklists and informs management if there is anything that time does not permit.
- Reports to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules.
- Reports to shift on time.
- Enforces and complies with reputed company policies and procedures for Hotel Teatro.
- High School diploma or equivalent.
- Minimum of 2 years reputed company experience.
- Knowledge of guest services and night audit functions in a hotel setting preferred.
- Good command of English language.
- Ability to work with people.
- Ability to multitask and work in mentally demanding situations.
- Impeccable appearance.
- Sick and Vacation days reputed company start from first 60 days
- Medical, Dental and Vision at 60 days
- 401k + Match at 6 months
- Room and Restaurant Discounts
- RTD Ecopass