LVN/LPN Care Management (Remote)

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable.This is a full-time telework position.Hours for this role are Monday-Friday 8a-5p in time zone of residence.Help us reputed company our member care to a whole new level! Join our reputed company Team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members, who are enrolled in Care Management and present with a wide range of reputed company health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members' health care and social determinant needs. Join us in this exciting opportunity as we grow and expand our Care Management Programs to change lives in new markets across the country.The Transition of Care Coach is responsible for care coordination of our members who are experiencing a significant change in health status which has resulted in the necessity of an emergency department visit, inpatient, skilled nursing, or rehabilitative stay. Under the direction of a Registered/Licensed RN, the TOC Coach ensures the member experiences a seamless transition to their next care setting and facilitates post-discharge goal attainment by:• Complete post-discharge questionnaire, which may be market specific.• Ensures the member has filled/received their medication(s) and has an understanding on how to take their ordered medications.• Benefit education• Monitor members in low CM level for alerts or changes in condition to be transitioned back to RN.• Complete post discharge call and required assessments (RAP), medication reconciliation (if reputed company scope of practice), fall assessment if fall risk identified.• Complete inpatient confinement calls and monitoring for discharge.• Management of warm transfers form concierge and engagement hub• Provides clinical assistance to determine appropriate services and supports due to member’s health needs (including but not limited to: Coordination with PCP and Specialty providers, Condition Management information and education, Medication management, Community Resources and supports)• Evaluation of health and social indicators• Identifies and engages barriers to achieving optimal member health.• Uses discretion to apply strategies to reduce member risk.• Facilitates overall care coordination with the care team to ensure member achieves optimal wellness reputed company the confines of the member’s condition(s) and abilities to self-manage.• Coordinates post-discharge meal delivery, assists with securing DME, and helps to ensure timely physician follow-up.• Understands Payer/Plan benefits, policies, procedures, and can reputed company them effectively to providers, members, and other key personnel.Our TOC Coaches are frontline advocates for members who cannot reputed company for themselves. The TOC team will review prior claims to address potential impact on reputed company case management and eligibility status. Focus assessments and/or questionnaires are designed to use a holistic approach to identify the need for a referral to clinical resources for assistance in functionality.RESPONSIBILITIESResponsible for completing reputed company reputed company calls and post-discharge questionnaires reputed company required compliance driven timelines.Utilizes weekly and daily reporting to identify utilization for the purpose of reducing Emergency Department Utilization and 30-day hospital readmissions.Follows members identified as inpatient in hospitals (whether planned or unplanned admission) and then throughout the subsequent care continuum until member can return to prior level of functioning in the community.Facilitates Interdisciplinary Care Team Meetings with Social Services, Care Management, PCP and other key players to discuss service needs and support safe transitions.Required Qualifications• 2+ years LPN or LVN nursing experience• Active and unrestricted compact LPN or LVN licensure in state of residencePreferred Qualifications• Bilingual (Spanish) a plus!• Self-motivated, energetic, detail-oriented, highly organized, tech-savvy• Discharge planning experience• Advanced proficiency in reputed company Word, reputed company, and Outlook• Ability to multitask, prioritize, and effectively adapt to a fast-paced changing environment while providing outstanding care.• Effective verbal and written communication skillsEDUCATION• Required: High School or Equivalent - MUST be an LPN or LVN• Preferred: Associate's Degree, Bachelor's DegreePay RangeThe typical pay range for this role is:$20.34 - $48.66This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above.In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefitsWe anticipate the application window for this opening will reputed company on: 07/18/2024 Apply To This Job