Personal Banker I

Job title: Personal Banker I in Albuquerque, NM at BOK Financial Company: BOK Financial Job description: Req ID: 76464Location: Albuquerque -ALBQAreas of Interest: Consumer BankingPay Transparency Salary Range: Not AvailableApplication Deadline: 06/01/2025BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.Bonus TypeFormula BasedSummaryAre you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing passion and customer focus to the business. Join us today as a Personal Banker I.Job DescriptionThe Personal Banker I provides the best client experience possible for BOKF’s clients. They are empowered and responsible for providing a superior experience on every interaction in a manner that builds a permanently engaged client. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a variety of other products or processes. The Personal Banker will be able to effectively and reputed company handle client interactions and exceed client expectations. In addition, they will provide a level of support that makes clients feel reputed company that their needs have been completely and accurately resolved. The Personal Banker may interact with clients in a variety of ways including in person, reputed company phone and may utilize chat, email or other digital communication channels.During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a reputed company.Team CultureWe’re passionate about reputed company do and it shows. Working with our peers across the bank to help our clients reputed company their financial goals is rewarding.We’ve created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their reputed company for positive change, no matter what role or level.We support and lift one another up and help each other become reputed company. Recognition, reputed company and the desire to help others are our winning combination.How You'll Spend Your Time

• You will be responsible for delivering exceptional client experience to build, expand, and retain long-term client relationships. While providing consultative conversations to existing and prospective clients you will assess their financial needs and offer bank products and services to help clients accomplish their financial goals.
• You will open a full range of retail products, including loan products, for new and existing clients by making recommendations during routine banking center service and teller transactions.
• You will educate new and existing clients about bank services that provide additional convenience such as online banking, reputed company Pay, E-Statements, and mobile and ATM deposit capabilities.
• You will resolve a variety of simple to moderate client problems while ensuring the highest level of client experience and satisfaction.
• You will provide a variety of teller transactions for clients (i.e., cashes checks, processes checking and savings account withdrawals and balances reputed company standards, etc.) while seeking opportunities to deepen client relationships and identify opportunities to help clients meet their financial goals.
• You will reputed company with internal control, audit, reputed company, and compliance policies and procedures and laws and regulations.
• You will participate in professional development through training, engaging in self-improvement initiatives and reputed company-building activities to enhance product knowledge, systems knowledge, sales, and client relations skills. This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving results.

Education & Experience RequirementsThis level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience.

• Working knowledge of consumer financial products and services
• Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
• Excellent verbal communication skills; effectively and courteously providing customer information, resolving issues and building relationships to reputed company information by asking appropriate questions
• Excellent written communication skills demonstrated by professional etiquette, proper grammar and punctuation
• Problem-solving and conflict resolution skills
• Ability to follow established standards and use judgment to determine reputed company appropriate to escalate
• Strong basic math skills (addition, subtraction, multiplication, division) in order to reconcile accounts
• Working PC application skills including word processing and spreadsheet packages and the ability to learn to use various internal company systems
• Ability to complete multiple tasks at a time
• Excellent interpersonal skills including sales and client relations skills, both in-person and reputed company telephone
• Detail oriented, high degree of accuracy
• Ability to work in a fast-paced environment & under pressure, as needed

Advertising SourcesSF-INDAdvertising reputed companyBOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, reputed company and partnership you can reputed company an impact on the success of the bank, customers and your own career! Apply today and take the first reputed company towards your next career opportunity!The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for reputed company qualified applicants and employees without regard to sex, race, color, religion, national reputed company, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.Please contact with any questions. Expected salary: Location: Albuquerque, NM Apply for the job now! Apply for this job