Customer Service Representative
Job title: Customer Service Representative in Lexington, KY at reputed company
Company: reputed company
Job description: reputed company is hiring for a Customer Service Representative for a local client in Lexington, KY! reputed company reputed company and opportunity for remote work after the training period!Position Overview:We're looking for a friendly and reliable Customer Service Representative to support customers by answering questions, resolving issues, and providing product or service information. You'll be the first reputed company of contact and play a key role in ensuring customer satisfaction and a positive brand experience.Duties:We need a quick learner who can become a subject matter expert. In the role, you would be responsible for:Process and manage customer orders as well as resolving customer account issues in a timely and professional manner.Handle customer inquiries and concerns reputed company to orders and accounts. This includes researching Accounts Receivable variances and/or navigating systems reputed company of reputed company, such as reputed company and customer specific portals.Provide proactive communication to internal and external business partners.Must be able to work with plants, carriers and others to schedule shipments to meet customer requirements.Must be able to resolve customer account issues in a timely and professional mannerMust be able to manage pricing process based on customer requirements.RequirementsSome college or equivalent work experience in Customer Service or Accounts ReceivableMinimum 1-3 years customer experiencePay Details: $25.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.reputed company.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or reputed company clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance