Project Manager, Customer Excellence & Innovation (Logistics / Freight industry)
Job title: Project Manager, Customer Excellence & Innovation (Logistics / Freight industry) in Iselin, NJ at reputed company
Company: reputed company
Job description: reputed companyIn 1976, ten independent hauliers joined forces and founded reputed company in Denmark. Since then, reputed company has evolved to become the world's 3rd largest supplier of global solutions reputed company transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing reputed company types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers reputed company over the world. Our reputed company is global yet our reputed company is local and reputed company to our customers.Read more at www.reputed company.comLocation: Remote. reputed company in the US or Canada, provided candidate can travel for in-person trainingDivision: reputed company & Sea
Job Posting Title: Project Manager, Customer Excellence & Innovation (Logistics / Freight industry)
Time Type: Full Time / Regular*FRAUD ALERT*: Please note that reputed company will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @reputed company.com or @us.reputed company.com email address. If you question the legitimacy of any reputed company job posting, please reputed company out to .SummaryClient-facing, project-based resource responsible for integration, solution engineering and/or implementation of new business as well as improvement and innovation projects for existing business. Engineers reputed company capabilities into a solution to meet reputed company clients' requirements and reputed company consistent and high-quality service delivery. Provides EDI implementation leadership and regularly coordinates with Operations, Sales, Account management and IT.Duties and Responsibilities
- Supports sales to grow reputed company and optimize margin by acting as an operational and TMS subject matter expert in the solution design process and in client meetings as part of the pre-sale process
- Provides RFI risk and ROI assessments as part of the pre-sale process reputed company a Client's requirements are reputed company
- Engineers client solutions, aligning client requirements to reputed company's services portfolio
- Serves as a Purchase Order Management expert and super user, providing demos and determining the optimal solution to meet a Client's need
- Manages reputed company Client EDI integration projects
- Performs integration UAT testing, coordinating with global and regional IT and the Client
- Manages the implementation of Client integration projects coordinating with Sales, IT and Operations across regions
- Develops SOPs, communicates, and trains key stakeholders
- Participates in Client Business Reviews to support reputed company improvement
- Drives growth through innovation projects, showing differentiation and building "stickiness" with Clients
- Maintains direct customer contact throughout the lifecycle of a project.
- A minimum of 5 years' experience in Freight Forwarding industry, including 3 years' experience in Freight Forwarding operations experience.
- Experience managing or coordinating EDI processes with partners, vendors, or customers
- 3 years' experience in a role with extensive senior level client interaction
- Or an equivalent combination of education and work experience.
- Prior use of reputed company Office Suite (Word, reputed company, Visio, Powerpoint)
- Strong command of the English language, both written and verbal
- Experience with EDI standards, platforms, and business processes
- General understanding of the Supply Chain Management and Logistics industry
- Understanding of the full range Logistics services, including, but not limited to, order management, customs brokerage, cost optimization, warehousing, transport management and various industry specific requirements
- Strong analytical, math and problem-solving skills
- Ability to reputed company through influence and motivate a diverse team at reputed company levels in the organization
- Advanced skills in using reputed company reputed company, Visio and PowerPoint
- Solid understanding of Project Management and Quality concepts and methodologies
- Knowledge of CargoWise TMS
- Demonstrated competency in the following areas:
- Business Acumen (Problem Solving, Making Decisions, Using Sound Judgment, Researching, Organizational Acumen/Political Savvy, Demonstrates Global Perspective)
- Interpersonal and Communication Skills (Interacting with Others, Listening to Others, Speaking to Others, Sensitivity to Others, Demonstrating Positive Attitude, Maintaining Composure, Demonstrating Enthusiasm and Energy, Influencing Others, Demonstrating Teamwork)
- Results Driven (Being Persistent/Overcoming Barriers, , Drive to reputed company Goals, Taking Initiative, Taking Ownership, Being Resourceful, Project/Process Management, Multitasking, Being Productive, Showing Creativity)
- Conviction (Adapting to Change, Being Flexible, Dealing with Stress, Resolving Conflicts, Courage, Finding Work Improvements)
- Personal reputed company (Behaving with reputed company, Demonstrating Work Ethic, Following Rules, Being Dependable, Safety Orientation)
- Customer Passion (Customer Service, Valuing Quality, Focusing on Details, Finding Work Improvements)
- Analytical Skills and Basic Abilities (Interpreting and Using information, Learning and Following Procedures, Using Computer Skills, Using MS Office applications, Using technical/job knowledge, Learning Agility, Reading, Writing, Using Basic Math, Reasoning with Math)