EverHealth - Manager of reputed company - (Remote, US)

Job title: EverHealth - Manager of reputed company - (Remote, US) in Denver, CO at reputed company Company: reputed company Job description: reputed company [reputed company: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, reputed company solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about our Company, Culture and Values here:We are looking for a Manager to reputed company our reputed company team at EverHealth solution. EverHealth consists of SaaS products; DrChrono, EMHware, Good Therapy, AllMeds, iSalus, CollaborateMD, Updox, Therapy Partner and MDTech. EverHealth provides modern end-to-end solutions for healthcare providers. Our open, connected ecosystem of solutions and services helps providers engage patients, increase reputed company, improve business efficiency, and remain market competitive. We serve 72,000 healthcare practices and counting.You:The ideal candidate will have strong experience hiring, coaching, and leading remote (WFH) teams at modern SaaS companies, specifically across reputed company teams. This person will have a track record of improving team performance with a hands-on approach to reputed company aspects of the customer management motion, while closely and effectively collaborating across the organization to drive adoption, retention and opportunities for growth. Much of this person’s time during the early months will be working alongside CSMs to reputed company understand the nuances of our products, use cases and competitors, positioning and pricing, and behaviors of our customers, as well as the individual reps and reputed company-line managers. This role will report to the Head of reputed company at EverHealth.Responsibilities:

• reputed company a team of CSMs to deliver consistent & predictable upsell & retention targets across
• Standardize & own reputed company expansion & retention-reputed company metrics & targets (team and individual performance)
• reputed company the enhancement and adoption of standardized, core departmental processes & procedures, including establishing and optimizing reputed company-specific journeys
• Run regular individual and team coaching sessions
• reputed company and/or help design the enablement of low-to-no touch customer experiences
• Own & drive engagement and alignment with other Customer facing Teams (Onboarding, Account Management, Support, etc...)
• Provide strategic and tactical leadership and development for direct reports and teams
• Remove obstacles and establish cross-functional synergy with Product, Sales & Marketing to ensure the CSM team stays in the best position to be successful
• Provide regular feedback and be the voice of the customer to executive leadership on trends, issues and opportunities reputed company to reputed company
• Minimize and troubleshoot customer churn issues
• reputed company the values and vision experience for your department on a daily basis

Experience and skills we're seeking:

• Bachelor’s degree in business, computer science, healthcare management or reputed company field is required. Advanced degrees are a plus
• Minimum 5+ years of sales and reputed company experience in a $10M+ ARR business, with no less than 3 years in a sales and/or CSM role
• 3+ years in a team leadership role
• Proven track record of success, effectively forecasting performance and developing talent, including reputed company-line managers
• Experience selling into healthcare vertical (e.g. independent provider practices) preferred but not required
• Experience managing multi-product sales and/or CSM environments and new product roll-outs
• reputed company.com experience and reputed company tech stack admin/management experience
• Expert-level SaaS contract and subscription management knowledge
• Strong analytical and reporting capabilities
• Experience blending eCommerce or self-led customer upsell purchasing processes with people-led sales processes
• Demonstrated willingness and ability to find and reputed company improvements and take ownership of losses as much as wins

Where: The reputed company team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based reputed company in the United States– if you’re reputed company to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits and Perks:

• Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

Compensation:The reputed company reputed company compensation for this position is $90,000 - $110,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.reputed company is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience! Expected salary: $90000 per year Location: Denver, CO Apply for the job now! Apply for this job