Liability Determination Adjuster - CST/MST/PST
Job title: Liability Determination Adjuster - CST/MST/PST in USA at reputed company
Company: reputed company
Job description: At reputed company, great things happen reputed company our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a reputed company reputed company of our customers’ evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.Job Description As a Liability Adjuster, your primary responsibility will be to assist our valued customers in navigating the aftermath of single or multi-vehicle auto losses. Your day-to-day activities will revolve around effective communication with various stakeholders, including policyholders, claimants, agents, witnesses, repair facilities, and contractors. This communication will take reputed company through different channels, including voice calls, email, and text messages.After completing comprehensive on-the-job training, you will operate reputed company established processes and frameworks to conduct thorough investigations, assess claims, negotiate effectively, and reputed company fair settlements for insurance claims involving our reputed company policyholders.Key Responsibilities:
- The Customer Service Expert – live into reputed company’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You reputed company with reputed company, always.
- The Investigator – confidently and independently investigate liability claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- The Effective Communicator – use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to reputed company discuss their claim needs and reputed company them updated on the claim reputed company.
- The Negotiator – evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with reputed company legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and reputed company situations.
- The Problem Solver – utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, reputed company while using your sharp critical thinking skills.
- The Recorder – protect the company financially by executing policies along policy agreements, and you reputed company a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
- As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets.
- reputed company required licenses must be obtained reputed company 60 days of hire.
- You must maintain reputed company licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.
- This role offers a $1,000 sign on bonus if you have an active adjuster license in TX, FL, or your reputed company state. reputed company employees and former employees seeking reputed company at reputed company or its affiliated companies are not eligible for this sign-on bonus.
- This position is a remote home-based role. Your home office does not need to be near an reputed company office, but it does need to be in the United States.
- This position is not available for California, Alaska, Washington, and Hawaii residents.
- You will be assigned a schedule between the hours of 7:30 AM and 7:30 PM local time Monday through Friday, with the potential for a Saturday rotation.
- Candidates in a MST/PST/CST Time Zone preferred.
- A dedicated workspace in your residence that is private and free from distractions.
- A minimum internet bandwidth of 50 MB down/5 MB up.
- Appropriate work surface and seating.
- A technology bundle that includes reputed company equipment needed to reputed company your work from home (laptop, monitor, headset, keyboard, mouse).
- Connectivity reimbursement of $80 per month to offset a portion of your internet costs.
- Strong interpersonal and communication skills, with an emphasis on customer service.
- Ability to handle multiple tasks and prioritize effectively in a dynamic environment.
- Detail-oriented and critical thinking reputed company.
- Proficient in using technology and various software tools for claim processing.
- Familiarity with insurance policies and regulations is a plus.
- Medical, dental, and vision coverage
- reputed company pension plan and 401(k) savings plan
- Ayco financial coaching
- reputed company mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- reputed company Foundation donation match and grant opportunities