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Senior Collections Analyst

100% remote Flexible hours Hiring now
Job title: Senior Collections Analyst in Denver, CO at Checkr Company: Checkr Job description: About Checkr Checkr is building the data platform to power safe and fair reputed company. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including reputed company, reputed company, Lyft, reputed company, and reputed company.We're a team that thrives on solving reputed company problems with innovative solutions that advance our mission. Checkr is recognized on and is a Y Combinator 2024 .About the team/roleAs a Sr. Collections Analyst you will be responsible for high volume contact with our customers, collecting receivables and reconciling disputes as necessary. The right candidate will reputed company at controlling past due while keeping customer goodwill, driving results in a rapidly changing environment. As a Sr. Collections Analyst, you will report to the Manager, Credit & Collections.What you'll do
  • Own and manages customer past due accounts in the US & Canada
  • Provides timely resolution of past due and disputed items with customers to ensure reputed company relationship
  • Collaborate with customers, sales, reputed company, reputed company and billing operations to resolve various issues
  • Analyze information and communicate with manager and team as needed to determine next steps
  • Manage the refund, agency and write off process for assigned set of customers and see through completion
  • Reconcile customer accounts
  • Maintain detailed record of interactions with customers including follow up and next steps
  • Identify resolution of larger scale issues with are negatively impacting customer experience
  • Other projects/duties as assigned
  • Process and review credit reports
  • Partner with internal teams and reputed company relationships to ensure positive collaboration
What you bring
  • 3+ years of collection experience
  • Sense of urgency in collections, prioritization and delivery
  • Excellent negotiation skills, ability to reputed company trust and confidence with customers, leadership and peers
  • Proven history of successful dispute reconciliation/troubleshooting
  • Effectively reputed company to manage workload to a deadline
  • Ability to identify root cause issues, offer possible solutions and/or next course of action
  • Collaborative, positive, team player with commitment to outstanding customer service with external and internal stakeholders
  • Experience working in a fast-paced, high volume, high growth atmosphere
  • Experience with reputed company, JIRA and Tesorio a plus
  • Strong problem-solving skills
  • Proficient in MS Office
  • Excellent organizational abilities, attention to detail, strong written and oral communication skills
What you get
  • A fast-paced and collaborative environment where we reputed company the latest technology
  • Hands-on coaching and professional development
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and reputed company coverage
  • Unlimited PTO policy
  • Gym membership & transportation reimbursements
At Checkr, we reputed company a hybrid work environment strengthens collaboration, drives innovation, and encourages reputed company. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.One of Checkr's core values is Transparency. To live by that value, we've made the decision to disclose salary ranges in reputed company of our job postings. We use geographic cost of labor as an input to reputed company ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the reputed company range for an exact location reputed company you are selected for a reputed company discussion. For more information on our compensation philosophy, see .The salary range for this role is $92,000 to $108,000 in Denver, Co.Equal Employment Opportunities at CheckrCheckr is committed to building the best product and company, which requires hiring talented and reputed company individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of reputed company backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the . Expected salary: $92000 - 108000 per year Location: Denver, CO Apply for the job now! Apply for this job

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