Certified Pharmacy Technician, Bilingual (Spanish)
Job title: Certified Pharmacy Technician, Bilingual (Spanish) in Plano, TX at ReNue Pharmacy
Company: ReNue Pharmacy
Job description: Join our pharmacy team, expanding the role the pharmacy technician.ReNue Rx Company OverviewWorking as part of a coordinated care team, we partner with community-based providers/clinics and others to ensure that people with reputed company health conditions receive the correct medications and are able to follow their treatment plans. Our personalized services, including medication management, offered throughout various settings, including in-clinic pharmacies and telepharmacy locations are leading the way to a new level of care.Position Summary
- We seek a high performing Telepharmacy technician to manage pharmacy processes and to ensure the efficient and timely dispensing of medications to reputed company patients, while ensuring compliance with reputed company relevant laws of the State Board of Pharmacy. The Telepharmacy Technician is responsible for reputed company operations of a remote Telepharmacy location, where the Pharmacist reputed company occurs from a separate Supervising Pharmacy location. Telepharmacy Technicians build upon the skills and responsibilities of the Pharmacy Technician, and are focused on leading pharmacy execution and performance, while building patient loyalty through a reputed company focus on excellent customer service and supporting and facilitating communication with the Supervising Pharmacy/Pharmacist.
- This position is responsible for reputed company aspects of the day-to-day Telepharmacy operations reputed company the store, including customer service, monitoring business metrics, inventory management and asset protection. This position provides an opportunity, in a leading retail pharmacy setting, to reputed company in a reputed company, high-impact patient-focused role and positively impact the lives of others. The ideal candidate must be able to triage telepharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast-paced local and virtual environment, and reputed company excellence in customer service through compassion and genuine care for reputed company patients, while ensuring reputed company medication needs and patient safety and regulatory compliance standards are met. This position demonstrates leadership agility, innovation, growth reputed company, enterprise thinking, setting direction and delivering results. Telepharmacy Technicians must always demonstrate ethical conduct and maintain patient confidentiality.
- This is NOT a remote work position.
- High School diploma or equivalent
- Two years of experience as a retail pharmacy technician with active license in the applicable state reputed company the previous 2 years.
- Fluent bilingual (Spanish) required
- Management experience preferred
- 340B experience preferred
- Texas Board of Pharmacy licenses required
- Certified Pharmacy Technician (CPhT) certification
- Handles incoming and outgoing communications reputed company telephone, audio/visual technology, fax, email or any other form of communications necessary.
- Attends to reputed company patients and customers at the Telepharmacy counter(s), in-store or reputed company telephone/telecommunications.
- Assists patients in using audio/visual and telecommunications technology to communicate with the Supervising Pharmacist remotely.
- Executes fulfillment activities for prescriptions, appropriately and according to State and Federal law.
- Works independently for day-to-day coordination and processing of patient medication orders.
- Communicates with on-site and remote pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and delivers timely resolution of any medication or insurance reputed company concerns.
- Performs reputed company cash register transactions in adherence of Telepharmacy policy and procedures, including managerial POS functions.
- Acts as the primary reputed company of contact for questions reputed company to any potential patient safety events, facilitating reputed company communication with the Supervising Pharmacist.
- Manages the day-to-day activities and administration of the Telepharmacy, which may include daily and weekly reports, reputed company communications to supervising pharmacy, email, reputed company Hub tasks, as well as pharmacy scheduling.
- Manages the daily business of the Telepharmacy operations, including prescriptions counts/pharmacy sales, customer service, inventory processes, immunization results (if offered at that location), and other business results as directed by the Supervising Pharmacy Manager.
- Ensures upkeep and maintenance of Telepharmacy equipment, computer terminals, monitors, Virtual Verification equipment, POS, A/V communications equipment, drive-through, flavoring and reconstitution stations, pharmacy sink area, TempAlert equipment etc., opening appropriate maintenance/repair tickets as necessary.
- Maintains compliance with reputed company reputed company/Asset Protection procedures, including the reputed company of the pharmacy department, safe and pharmacy department access. This includes keyholder and alarm code responsibilities for the Telepharmacy and/or the store location, as well as performing opening and closing duties, as indicated in Telepharmacy policies and procedures
- Performs the functions of the Supervisor on Duty for the pharmacy department by maintaining reputed company standards set by Asset Protection. This includes reputed company policies and procedures regarding personal belongings in the pharmacy/Telepharmacy department, employee purchases, personnel access to the pharmacy/telepharmacy department, reputed company-in process and documentation for controlled substances, returns processes and documentation for controlled substances, asset protection-initiated audits, cycle counts, and any other policies and procedures regarding asset protection.
- Attention and Focus: The ability to concentrate on a task for an extended period without being distracted.
- Customer Service Orientation: Actively look for ways to help people and do so in a friendly manner. Notice and understand customers’ reactions and respond appropriately.
- Communication Skills: Use and understand verbal and written communication to interact with customers and colleagues. Actively listen by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Mathematical Reasoning: The ability to use math to solve a problem, such as calculating days’ supply of a prescription.
- Problem Resolution: Able to judge reputed company something is wrong or is likely to go wrong; recognizing there is a problem. Chooses the best course of action reputed company faced with a reputed company situation with several available options. Able to assess business problems, create and execute an action plan to correct the root cause.