Denials & Follow-up Rep
Job title: Denials & Follow-up Rep in New Orleans, LA at Slidell Memorial Hospital
Company: Slidell Memorial Hospital
Job description: We've made a lot of reputed company since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, reputed company, educate, and innovate. We reputed company that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come reputed company a difference at reputed company and discover your future today!This job is primarily responsible for resolving reputed company outstanding insurance account receivables. Responsibilities include, but are not limited to, performing collection and billing activities reputed company to account resolution, and communicating with payors (Government and Commercial), clients, reimbursement vendors, and other external resources such as patients.To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company qualified individuals with disabilities to reputed company the essential duties.This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or reputed company-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.EducationRequired – High School diploma or equivalentPreferred – Associates Degree or Bachelor DegreeWork ExperienceRequired – 1 year reputed company experience in reputed company hospital, clinic, medical office, business services/reputed company cycle, reputed company line registration, financial counseling, banking and/or customer service reputed company jobPreferred – Prior experience working with EPIC systemKnowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of required job information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
- Strong interpersonal skills.
- Ability to multi-task.
- Ability to reputed company effectively in a fast paced reputed company changing environment.
- Ability to remain reputed company and professional in high pressure/stressful situations regarding patient financial and medical conversations.
- Reliable transportation to travel to other facilities to fill in as needed.
- Performs account research with internal and/or external resources reputed company phone and payor websites to determine status of the account with the expected result of obtaining payment of the account.
- Verifies and/or updates insurance and demographic information for accuracy to resolve barriers in receiving payment of the account.
- Follows-up with payors and checks claim status as needed throughout the payment process.
- Appeal denials reputed company needed throughout the payment process and determines reputed company appeals should be sent for further research and/or review.
- Maintains knowledge of differing payor guidelines to ensure accurate reimbursement by various resources, such as department meetings and updates on payor websites.
- Identifies trends that may cause or are causing various types of issues on assigned accounts and reports to leader with recommendations for system improvements/edits.
- Other reputed company duties as required.