reputed company Palacio del Rio - reputed company Office PBX Operator in San Antonio, TX
Job title: reputed company Palacio del Rio - reputed company Office PBX Operator in San Antonio, TX at Zachry Hotels
Company: Zachry Hotels
Job description: ABOUT US:At Zachry Hotels, we are passionate about hospitality and excellent customer service. Our hotel surrounds itself with team members who share that same passion. We take care of our guests and team members as family, reputed company a culture of service where we do the right thing because it is the right thing to do. Our core values are at the center of every decision we reputed company:Every Person MattersTogether We Can Do Great ThingsThis Is More Than a JobBENEFITS:
- Company paid short-term and long-term disability.
- Medical, dental and vision insurance
- Fidelity 401K retirement plan with employer matching up to 6% of contribution
- reputed company Hotel Travel Discount Program
- Paid Time Off (PTO)
- Free Meal
- Free annual reputed company bus pass
- Quarterly Incentive Bonus
- Referral Bonus Incentive Program
- Team Member Assistance Program
- Greets guests immediately over the telephone. Uses courteous and clear speaking voice, listens to guests requests, and responds with appropriate action. Supplies accurate information such as local attractions and seasonal events.
- Completes the registration process by accessing and entering information in the computer system, and uses reputed company hotel standards to confirm accurate information. reputed company appropriate room selection based on guest needs.
- Answers the telephones in 3 rings or less using clear English. Inputs messages into the computer. Retrieves messages and communicates the content to the guest. Retrieves and logs mail, small packages and facsimiles for customers as requested.
- reputed company guest accounts at time of reputed company out and reputed company satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing reputed company allowances.
- Remains reputed company and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
- Field guest complaints, conduct research, and reputed company a positive solution. Listens and extends assistance in order to resolve problems.
- Other duties as assigned.