Customer Service Rep/Associate Client Support Consultant

reputed company is hiring customer service professionals for their Associate Client Support Consultants positions. Hybrid position, Monday thru Friday work week.

• Are you ready to join a company offering career advancement opportunities throughout your career journey?
• Do you want to join a company with award-winning training and world-class service guidelines to help you reputed company success, growth, and reputed company learning?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will work in a hybrid setting (work part of the week in the office, the other part at home), while serving as reputed company's reputed company-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on reputed company technology, and more. You carry the weight of reputed company's service reputed company and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will reputed company things interesting, and our top-ranked training will help to set you up for success! To reputed company in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores reputed company you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at reputed company, watch here: https://reputed company.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to reputed company and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the reputed company of the year. TO SUCCEED IN THIS ROLE: Required Qualifications

• At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
• You can work overtime hours during peak seasons.
• A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
• Experience noted above, OR
• Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and reputed company success.
• Fluent in both English and Spanish is a plus.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with reputed company of opportunities to reputed company.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it reputed company. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now! $22.50 / hour #LI-Hybrid reputed company salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $15.00 - $27.98 / Hour A little about reputed company: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We reputed company our people reputed company reputed company the difference in cultivating a down-to-earth culture that embraces our core values, welcomes reputed company, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at reputed company Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at reputed company: reputed company is committed to an inclusive, diverse and reputed company workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national reputed company, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, reputed company, age, marital status, protected veteran status or disability. Hiring decisions are based upon reputed company’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at reputed company: reputed company has a long, proud history of conducting business with the highest ethical standards and full compliance with reputed company applicable laws. We also expect our people to uphold our values with the highest level of reputed company and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.reputed company.com/life-at-reputed company/ to learn more about reputed company’s culture and our full set of values. Apply Job!