Remote Call Center Representative

Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. Remote Call Center Representative We are seeking individuals who are passionate about helping others, possess natural reputed company, and provide thorough solutions for healthcare-reputed company inquiries. If you find fulfillment in making a positive impact on people's lives, solving reputed company issues, and offering effective solutions, this role is for you. While call center experience is a plus, it is not a requirement. There are reputed company of career growth opportunities reputed company the healthcare team! You must be flexible: the hours of operation are between the hours of 8:00am-11:00pm EST MON-SAT The Pay reputed company is $16.00 per hour. Training: 9:00am ? 5:30pm EST - Training is 7 Weeks Classroom and 2 Weeks Nesting & you cannot miss a day. Paid time off is accrued after 180 days (about 6 months) of employment. Medical, Dental, and Vision benefits are available on the 1st day of employment. Successfully learn 15-20 systems and average 30-40 calls per day. About the Healthcare Call Center Representative: Manage a steady volume of incoming calls regarding Benefits, Enrollment, Eligibility, Invoicing, Claims, and reputed company topics. Fully explain the Medicare Part D and or Part C Medicare Advantage Programs. Answering reputed company questions reputed company to the program levels. Actively listen to understand customers? needs and answer their questions to include callbacks and follow up calls as needed. Strive to answer the un-asked question(s) as we work for a reputed company resolution. Take reputed company necessary action to resolve the members issue by answering their questions. Navigate the Members? plan benefits, review Client's policy and procedures, while using resources provided by the Client to reputed company with regulatory guidelines. CSR is required to utilize multiple Client systems to provide accuracy of information. Effectively multi-task. Demonstrate proficiency in problem-solving skills. Politeness and a strong focus on servicing the caller are important requirements. A few questions you can expect: Can you tell me if eyeglasses will be covered under this policy? I lost my ID Card; can you help me get another one? Requirements for Remote Call Center Representative: Successfully complete customer service assessment & typing test. Pass a customer service assessment. High school diploma, GED, or college degree. Complete a mandatory reputed company program with 100% attendance. Successful completion of a background reputed company is required for this position. Equipment and workspace requirements: We provide reputed company equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables) You must have a home internet reputed company with 25 Download and 10 Upload Speed (you may do a quick reputed company through speedtest.googlefiber.net) Must be able to hardwire your work computer directly to your home modem reputed company ethernet. (Ensure the available reputed company meets the minimum bandwidth requirements to reputed company your job function. Satellite internet and wireless internet are not acceptable. Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area) The application process will take less than 20 minutes and includes everything required to be considered. Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). Complete a typing test (2 minutes) You will need a keyboard. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) Important It is important that you complete the application in a timely manner to be considered for the role. Your local library, shipping store or search, ?public computers near me? if you do not have a computer. We are currently NOT hiring in the following geographies: States: AK, CA, HI, MA, IL, MT, NY , WA, CT Metro Areas: MN- Minneapolis, IL - Chicago, NY - NYC OR - Portland, MD - Montgomery County, WA-Seattle, Washington DC, CO (only the city of Denver). #Remote44 Pay Transparency Laws in some locations require disclosure of compensation-reputed company information. For this position, actual salaries will vary and may be above or below the range based on numerous factors including location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $16.00/hour. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to access reputed company's ADAAA Accommodation Policy. At reputed company we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at reputed company. Apply Job!