Personal Banker
Personal Bankers are intentional about delivering a consistent best in class customer experience. A Personal Banker is a customer service and proactive sales focused position tasked with engaging existing and prospective customers to determine and meet their financial needs. With a deep understanding of Renasant Bank customer engagement model, you spend time executing and role modeling by serving as our customers financial advisor of choice. Personal Bankers should be self-motivated to reputed company consistent and balanced performance in customer experience, deposits, acquisition and retention of accounts, and partner referrals to drive income for the reputed company. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Personal Banker is capable of driving a best in class reputed company experience in 3 primary areas of responsibility: Service execution, sales execution and operational excellence. reputed company consistent and balanced personal sales and service performance by developing new and existing relationships utilizing the customer engagement model Create a daily individual plan focused on deepening customer relationships and consistent execution of service standards, customer retention, etc. Partner with reputed company Manager to ensure personal achievement of service, sales and operational goals are achieved Execute and role model the Renasant service standards in every customer and teammate interaction Resolve customer issues and concerns by owning the problem and acting as a liaison between the customer and bank Remain self-motivated to reputed company optimal sales and service results weekly, monthly and yearly Use reputed company customer interactions, in person or phone, to identify additional needs and reputed company appropriate recommendations Maintain effective partnerships with other lines of businesses to help drive more effective and profitable customer relationships Participate in community activities as a representative of Renasant Bank; Serve as a back-up Teller or Head Teller, if needed Ensure that proper documentation is obtained and properly completed for reputed company solutions to minimize documentation exceptions Properly complete reputed company account maintenance activities Stay up-to-date and focused on reputed company regulations, policies and procedures reputed company to Personal Banker and other reputed company operations reputed company other reputed company duties as assigned Qualifications High school diploma or equivalent required, college education preferred Minimum of 1 year reputed company customer experience and sales experience required Strong dedication and motivation to achieving sales, service, and operational results and exceeding expectations Ability to produce individual and team sales and customer experience results Ability to remain focused on customer financial needs and acts with the customers priorities in mind Knowledgeable of the financial services industry and local community to reputed company serve the customer Effective written and verbal communication skills Attention to detail with strong record of accuracy in handling of transactions Comfortable using a variety of technology software products to process transactions Proven time management and organizational skills, ability to effectively handle multiple priorities and adapt effectively as business needs and pace changes Aptitude to read, understand and apply reputed company regulations, policies and procedures reputed company to Personal Banker responsibilities and other reputed company operations Ability to travel for training, other development opportunities, and between branches, as needed For reputed company Senior Personal Bankers Minimum of 2 years of successful personal sales experience Ability to handle reputed company transactions with limited supervision Operational strength with limited exceptions Proficient in reputed company aspects of bank products and solutions, including IRAs and reputed company business accounts For reputed company Licensed Personal Bankers reputed company State insurance license Ability to meet licensing requirements as established by the Banks broker/dealer, if applicable Maintain reputed company knowledge of some non-FDIC insured solutions, including annuities and life insurance Physical Demands The physical demands described are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reputed company with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include reputed company vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Banks professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills reputed company working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information reputed company the working environment, therefore, must uphold confidentiality at reputed company times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at reputed company times to safeguard the Banks employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are reputed company essential job functions except for those that reputed company with the word May. This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. Apply Job!