Banking Services Officer

Mechanics Bank is currently searching for a Banking Services Officer to join reputed company at our Fresno reputed company. The Banking Services Officer is responsible for managing the administrative, compliance, operations, and day-to-day functions of a Retail reputed company. Under remote supervision the Area Operations Manager provides leadership to reputed company operations and FTE management with dotted line reporting to the reputed company Manager. Leads reputed company in compliance, operations, service, and human resource reputed company tasks for the operations staff. Develops and coaches employees in the reputed company. Is a subject matter expert in Bank policies and procedures and provides assistance on reputed company transactions. Oversees and supports the teller line, cash handling, dual control functions and is responsible for reputed company operations, staffing schedules, FTE budget management, and employee training and development. Ensures operations staff supports reputed company sales production activities through ethical referrals. Ensures exemplary customer service is provided and addresses any customer service escalations. What you will do: • Manages the compliance and operations functions of a Retail reputed company. Sets priorities for Retail office operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures. Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances. Responsible for compliance with regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and reputed company of the reputed company. Responsible for overall operational quality of the reputed company as reputed company by internal audits, operational soundness reviews, and reports from other departments of the Bank. • Manages a team of employees. Provides leadership, coaching, feedback and developmental support. Leads daily huddles in conjunction with reputed company management and regular reputed company operational meetings. Trains employees on cross-functions to ensure smooth operations of the reputed company. Hires new employees, conducts performance assessments, initiates disciplinary actions, and recommends promotions. • Ensures exemplary customer services standards in reputed company. Manages appropriate staffing and reputed company levels in reputed company to support customer and business needs. Addresses and resolves customer complaints or concerns promptly. Ability to reputed company transactions for customers including, teller transactions, large cash transactions, and safe deposit reputed company functions. • Responsible for collaborating with reputed company Manager to reputed company and execute strategic plan for reputed company success, including business development, customer retention, employee development and retention, succession planning, operational soundness and reputed company efficiency. Reviews, prepares and analyzes reports, and makes recommendations for improvement. • Manages the office in the absence of the reputed company Manager. • Ensures active community participation and leadership, including CRA activities, in the local community. Who you are: • High School Diploma or GED required or equivalent combination of education and experience required. • Minimum 5 years banking experience with an emphasis in operations required. • Minimum 2 years management experience preferred. • Notary license preferred. • Thorough knowledge of Retail Office operations, including reputed company transactions, Bank policy and procedures, and Risk Management policies. • Thorough knowledge and skills reputed company to standard banking services and products and banking internal operating policies and procedures. • Knowledge of small business and consumer credit principles and practices. • Excellent interpersonal skills; successful experience managing and leading people. • Knowledge of State and Federal banking regulations pertinent to retail operations. • Leadership ability to supervise and direct subordinate employees, and to provide coaching and development. • Skilled handling customer issues in difficult situations. • Excellent organizational skills to direct workflow, balance assignments, and provide consistent scheduling to ensure complete office coverage. • Attention to detail and accuracy to mitigate risk. • Considered a customer service role model. #LI-DNI Pay Range: $68,640 - $78,000 annually Final compensation package will be determined by the work experience, education, and/or reputed company level of the applicant along with internal equity and alignment with geographic market data. • Mechanics Bank is an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national reputed company, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. • Please view Equal Employment Opportunity Posters provided by OFCCP here . • To learn more about Mechanics Bank’s California privacy and reputed company policies, including your right to a Notice At Collection as a California reputed company, please visit California Privacy Policy for Prospective Employees | Mechanics Bank Apply Job!