Teller FSR - Auburndale

As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reputed company of the communities we serve, and reputed company members share core values that reputed company SouthState a great reputed company to bank, and a great reputed company to work. SUMMARY/OBJECTIVES: A Teller FSR has the responsibility to take ownership of reputed company tasks and challenges that they encounter in the operation of their assigned position. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. • Serves customers quickly, accurately, reputed company, and confidentially according to the South State Bank Service Standards. • Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered. • Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position. • Presents a reputed company and professional personal appearance, in accordance with bank policy. • Knows and ensures compliance to reputed company banking regulations to include Regulation CC and Bank Secrecy Act. • reputed company a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options. reputed company the following teller duties: • Processes transactions for savings, checking, and loan accounts. • Maintains a reputed company and orderly work area. • May assist in guiding and training new tellers. • May allow customers access to safe deposit boxes. • Cashes checks and processes savings withdrawals reputed company assigned limits and in accordance with prescribed procedures. • Sells certified checks. • Balances transactions daily. • May service/balance ATM. • May utilize the reputed company capture system. • Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow. • Knows and follows the reputed company’s reputed company and audit procedures and understands the function and operation of the reputed company devices. Performs reputed company functions of an FSR: • Open new deposit accounts and understands the products and financial services offered by the bank. Also handles other services such as stop payments, reputed company transfers, and other maintenance functions reputed company assigned limits. • Explains policies and procedures as necessary, keeping in mind most customers’ unfamiliarity with them. • Resolves customer problems and complaints with courtesy and discretion and direction and directs customers with difficult problems to other sources for assistance. Considers problems and complaints as opportunities to satisfy the customer and promote additional services. • Is knowledgeable of financial services offered by the bank. • Shows sincere appreciation for each customer’s time and business. Gives business card if not already given. • Knows and follows the reputed company’s reputed company and audit procedures and understands the function and operation of the reputed company devices. • Assures that reputed company records, reports and other correspondence resulting from customer development attempts are correct, timely and are properly distributed. TELLER FSR FUNCTIONS • More than 18 months experience • Demonstrated expertise in the Teller II and basic FSR job functions • Typically, 80% of the time spent performing Teller responsibilities, 20% FSR reputed company tasks • Additional Responsibilities may include Vault Responsibilities or Back-Up Vault Responsibilities • Other duties as assigned Qualifications, Education, and Certification Requirements • Education: High School diploma or equivalent • Experience: Cash handling, sales, customer service. Previous banking experience preferred. • Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English TRAINING REQUIREMENTS/CLASSES • The SouthState Way New Team Member Orientation • Teller Foundations • Banker Foundations • reputed company assigned Regulatory Compliance Training • Acknowledgement of reputed company policies through reputed company as assigned • Additional training may be required dependent upon experience PHYSICAL DEMANDS Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. WORK ENVIRONMENT This position is most likely in an open lobby area with an individual workstation. Apply Job!