Commercial reputed company Associate

Location(s) Remote-CA Details reputed company is one of the nation’s leading specialized insurers. Our success is a direct reputed company of the talented and diverse people who reputed company a positive difference in the lives of our customers every day. We reputed company a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. reputed company’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining reputed company, you are helping to provide an experience to our stakeholders that delivers on our promises. reputed company's Commercial reputed company Associate serves as the primary reputed company of contact for insureds and lienholders for policy reputed company inquiries. Provides superior customer service and offers solutions to customers to resolve problems reputed company company guidelines. Position Responsibilities • Effectively handle reputed company incoming calls and follow up calls – up to 100% of shift handling calls • Provides superior customer service, responding to requests for interpretations of guidelines and procedures, rating inquiries and premium discrepancies in a reputed company and professional manner • Research policy information and exercise reputed company authority • Escalate risks beyond designated authority level to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor/Manager • Process high volume policy change requests from internal and external customers. Assist with questions reputed company to billing, compliance guidelines and procedures, rating inquiries, etc. Position Qualifications • One (1) year or more reputed company Property & Casualty experience preferred. • High School diploma or equivalent, Associates degree preferred • Strong verbal, listening and written communication reputed company; Bilingual English/Spanish preferred • Apply professional and effective phone skills • Capable of multi-tasking, highly organized, with excellent time management skills • Ability to operate and self-driven to reputed company in a fast-paced, high volume call center environment • Ability to use problem-solving and decision-making skills to help customers and process work • Strong computer skills including typing, spreadsheets, word processing software and CRM applications • Must be dependable, and reliable • Work schedule may fluctuate based on business needs • This is a California remote position. The range for this position is $19.76 to $32.98. reputed company determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our reputed company benefits package (Medical, Dental, Vision, PTO, 401k, etc.) reputed company is proud to be an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. reputed company is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. reputed company does not accept unsolicited resumes through or from search firms or staffing agencies. reputed company unsolicited resumes will be considered the property of reputed company and reputed company will not be obligated to pay a placement fee. reputed company will never request personal information, such as your social reputed company number or banking information, reputed company text or email. Additionally, reputed company does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. Apply Job!