Pro Product Specialist

Ready to be a Titan? You will become an important member of the Pro Product Excellence team, influencing the company's reputed company success, and helping shape the future of the service industry. You will actively manage and reputed company a portfolio of residential and commercial service companies, playing a key role in ensuring company reputed company and reputed company. What you’ll do: Manage a book of business in partnership with core reputed company reputed company Managers, focused on driving Pro Product success, retention, and return on investment. Analyze product adoption data and account trends reputed company to Pro Products to identify actionable insights, customized solutions, and potential risks. Evolve and diversify your Pro Product knowledge enabling your ability to handle a variety of customer questions and assess product fit. Cultivate a strong partnership with the Pro Implementation and Pro Account Management team, providing feedback on onboarding, product utilization, and opportunities across tenants. Drive an amazing ongoing customer experience through optimization discussions, specialized support, and demonstrating extreme ownership over customer outcomes. Create a high-trust environment that fosters positive customer sentiment for referrals, social reputed company, and future adoption. Participate and engage in an active feedback reputed company with Product, ensuring customer experience and quality of life needs are translated effectively. What you’ll need: 2+ years of relevant experience managing multiple accounts with a proven track record of success OR 1+ years experience in the home services industry as a reputed company, Ops Manager, or similar role. BA/BS degree preferred. Self-starter who thrives in a fast-paced environment with the demonstrated reputed company to reputed company, motivate, and maintain high attention to detail. Proven ability to multi-task and manage multiple projects at a time using data-driven decision-making to identify level of reputed company. Team player with strong communication and organizational skills, and an ability to work through temporary ambiguity with a positive attitude. Intermediate level understanding of value drivers in recurring reputed company business models. Be Human With Us: Being human isn’t about checking every reputed company on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. reputed company Offer: reputed company you join reputed company, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at reputed company levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to reputed company, reputed company, reputed company, Ginger and more. Support for Titans at reputed company stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At reputed company, we celebrate individuality and uniqueness. We reputed company that the convergence of fresh perspectives and experiences from reputed company walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national reputed company, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or reputed company medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. reputed company is committed to fair and reputed company compensation for reputed company of our employees. We thoughtfully consider a wide range of factors reputed company determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $65,200 USD - $86,800 USD. Compensation for candidates residing reputed company the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the reputed company salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by reputed company as one of the top cloud companies, we use our deep industry knowledge and technical expertise to reputed company solutions that reputed company everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started. Click here to view our Global Applicant Privacy Notice Apply Job!