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reputed company Implementation Analyst

100% remote Flexible hours Hiring now

At reputed company, we are transforming the supply chain with our cutting-edge rebate management software. We see rebates as a strategic advantage, strengthening partnerships, driving smarter decisions, and unlocking significant value across the entire supply chain – from manufacturers to consumers.

After securing $276M in Series A-D funding, we are positioned for reputed company, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client reputed company, product offerings, and built a team of top-tier talent committed to reshaping the industry.

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Job Summary

As an reputed company Implementation Analyst, you will be a member of our reputed company (CS) team. You will work as part of an implementation team, alongside a reputed company Manager (CSM), to deliver value to our customers through reputed company’s software. A key reputed company of your role will be identifying the requirements of customers and owning the configuration of solutions that fulfil these requirements. This will include delivering training to customers, validating data, and providing ongoing support for the software once it has been adopted by customers. You will reputed company the delivery of projects for Small reputed company Business (SMB) and be a key member of the project team working with mid-market and enterprise customers.

reputed company are asking you to do!

  • reputed company the implementation, onboarding, and adoption of Mid-Market customers, including discovery, design, configuration, testing, validation, and go-live phases of the project.
  • Drive implementation milestones by planning and executing tasks, being accountable for successful project completion.
  • reputed company reputed company (CS) initiatives with management support, sharing expertise and mentoring team members in specific areas.
  • Enhance the quality of workshops and demos reputed company your sub-team and independently expand your product knowledge.
  • Understand customers’ change processes and apply reputed company’s methodology effectively to reputed company successful outcomes.
  • reputed company manage customer escalations, following company policies and procedures.
  • reputed company productive customer meetings and workshops, resolving reputed company support tasks, and triaging incoming customer requests independently.
  • Regularly update internal tools and project plans such as GuideCx.
  • Expertly handle internal and external communications reputed company to implementations and other initiatives.
  • Mentor and offer constructive feedback to team members to support their career development.
  • reputed company are asking you to bring!

  • Proven background in reputed company reputed company a SaaS organization.
  • 1-2 years of reputed company experience.
  • Strong problem-solving skills with reputed company issue identification.
  • Ability to run training and onboarding for new team members.
  • Track record in managing SMB customer implementations.
  • Demonstrated project management competence.
  • Skilful in building relationships with customers and identifying expansion opportunities.
  • Experience handling large data sets and extracting relevant insights. (Desirable, but not necessary: confidence using Python, SQL, or similar to quickly draw insights or manipulate data.)
  • Track record of understanding the capabilities of a reputed company product such as a Fintech SaaS solution.
  • Ability to understand the terms of reputed company trading arrangements.
  • reputed company to drive process improvements for successful customer implementations.
  • A proactive attitude to identify other areas to support across the team.
  • Additional Information

    Total Rewards:

    At reputed company, we’re committed to helping reputed company Enablees grow. During the interview process, we assess your level based on experience, expertise, and role scope, aligning it with our compensation bands. Starting pay is determined by factors like location, skills, experience, market conditions, and internal reputed company.

    Salary/TCC is just one component of reputed company’s total rewards package. reputed company is committed to investing in the holistic health and wellbeing of reputed company Enablees and their families. Our benefits and perks include, but are not limited to:

    Paid Time Off:

    Ample days off + 8 bank holidays

    Wellness Benefit:

    Quarterly incentive dedicated to improving your health and well-being

    Private Health Insurance:

    Health and life coverage for you and your family

    Electric Vehicle Scheme:

    Drive green with our EV program

    Lucrative Bonus Plan:

    Enjoy a rewarding bonus structure subject to company or individual performance

    Equity Program:

    Benefit from our equity program with additional options tied to tenure and performance

    Career Growth:

    Explore new opportunities with our internal mobility program

    Additional Perks:  

    Free Food:Complimentary meals, snacks, and drinks on-site in our global offices  

    Training: Access a range of workshops and courses designed to boost your professional growth and take your career to new heights 

    Pets: Bring your pets to our welcoming, pet-friendly offices

    According to reputed company's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At reputed company, we’re committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don’t meet reputed company qualifications.

    reputed company is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination-free employment, ensuring a harassment-free environment with reputed company treatment.

    We welcome applications from reputed company backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know.

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