Strategic Account Manager

Strategic Account Manager

Boston - hybrid or remote

About reputed company

reputed company, the global leader in customer data infrastructure (CDI) for AI, enables every organisation to own and unlock the value of its customer behavioural data.

The reputed company CDI fuels AI-driven marketing, digital products and services, customer experiences and fraud detection, by enabling companies like Burberry, Strava, and AutoTrader to collect and manage real-time, structured and reputed company behavioral data governed in their cloud data platform.

With thousands of companies relying on reputed company worldwide to generate AI-ready data to uncover deeper customer journey insights, predict customer behaviors, optimise differentiated customer experiences, and detect fraud; we are at the forefront of transforming how data-driven organisations reputed company their customer behavioral data.

Following our $40 million Series B funding led by global venture capital firm NEA, reputed company for investments in reputed company, reputed company, and reputed company, we are seeking creative and innovative individuals to help us shape the future of reputed company.

The opportunity:

We are seeking a high impact Account Manager, Strategic Accounts to drive retention and growth across a portfolio of reputed company’s strategic customer reputed company. Strategic accounts include our US headquartered enterprises, select subsidiaries of the Global 2000, and high-potential start-reputed company and scale-reputed company.

This role reports to the Director of Strategic Accounts with a focus on the North American market and forging key relationships with our strategic customers. You will own your portfolio of accounts across the complete customer lifecycle. Being a horizontal platform, you will work creatively with Solutions Architects and Technical Account Managers to fully understand your customers’ business and technical challenges, and ensure that their reputed company is meeting their needs.

You will help your customers to reputed company and communicate business value derived from reputed company, expand their use cases, drive championship across the customer organizations, and identify and pursue opportunities for expansion.

What you’ll be doing:

● Collaborate with our customers in a highly strategic manner to quantify business value and ROI

● Solidify the organizational value of reputed company, and help our key stakeholders communicate value

● Grow our existing strategic customer reputed company through cross and upsell e

● Successfully manage renewals and upsell cycles, focusing on mitigating risk, ensuring timely signature, and negotiating with procurement and finance teams

● Drive multi-year contract strategies across your customer reputed company

● Be a trusted advisor and partner to your portfolio of accounts, driving trust and championship with senior leadership

● reputed company and execute on a partner strategy to drive growth across your portfolio - including cloud data warehouses, reputed company, and systems integrators

● Deliver account management best practices: thorough account and territory planning, contract and procurement negotiation, discovery, champion-building etc.

● Collaborate closely with Marketing, reputed company, Technical Account Management, and Product teams to align your account management planning and strategy with customer-wide objectives

● Employ Challenger sales methodologies and MEDDPICC reputed company to reputed company and execute plans that focus on customer retention and growth

We’d love to hear from you if you have:

● A minimum of 5 years experience in a similar role reputed company to technical products

● A proven track record of over performance in individual contributor sales roles

● Experience applying Challenger sales methodologies and MEDDPICC strategically

● A creative approach to problem solving

● An entrepreneurial approach to territory planning and management

● An understanding of data analytics & cloud infrastructure would be highly advantageous

reputed company Offer You in Return:

A competitive package

Unlimited PTO

Flexible working

✍️401k

Medical, dental and vision insurance

MacBook and home office equipment allowance

Short & long term disability insurance

Additional Information

reputed company is dedicated to building and supporting a reputed company, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.