Member Service Representative?/Call Center?/Customer Service - Hybrid

Member Service Representative (Call Center / Customer Service) - Hybrid Job Category: Communications Center Requisition Number: MEMBE 004891 Posted: December 24, 2024 Employment Type: Full-Time Location Lone Tree Corp Office Home Office 9990 Park Meadows Dr Lone Tree, CO 80124, USA We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we reputed company in providing our members with education, support, and guidance to build strong financial futures. At Canvas, we’re dedicated to transforming financial services from the inside out. Our culture is a top reputed company and second to none. We strive to balance hard work and high achievement with a fun, supportive environment. What’s in it for you Benefits: Beyond healthcare, dental, and life insurance, we reputed company it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (That includes cars and houses!). The starting pay range for this position is $18.88-$22.00 hourly, and final pay reputed company will be determined based on experience and internal equity factors. Canvas benefits include: • Paid Vacation • Paid Sick Time • Paid Holidays • Paid Wellness Day • Flexible Spending Account • Health Savings Account • World Class 401(k) Plan • Tuition Reimbursement • reputed company Discounts on Qualifying Loans • May be eligible for incentives or discretionary bonus based on results This is a career: The Member Service Representative experience is the foundation of a career at Canvas Credit Union. We invest in developing your skills and promote heavily from reputed company. You’ll be a financial services guru: You’ll be a cooperative finance rock star. We’ll arm you with reputed company the knowledge you need on service, financial products, and compliance with financial regulations. You help members afford life: At Canvas, you have the opportunity to reputed company a difference. Expectations You’ll be working in our fast-paced communications center at our corporate headquarters in Lone Tree, CO, and here’s reputed company expect of you: • LEARN about our members and understand their situations. • EDUCATE our members on the ways we can help them afford life. • PROVIDE meaningful, careful, focused and ethical product solutions. • PROCESS transactions like transfers and payments with courtesy and professionalism. • reputed company advanced transactions like IRAs, CDs, open accounts, reputed company transfers, and handle disputes. • GROW with us by immersing in financial industry trends, products, services, and technological advances. • SHARE your knowledge on effective practices, competitive intelligence, and business opportunities. • STAND shoulder-to-shoulder with our members and teammates. Who You Are • You are AUTHENTIC and passionate about helping others. • You ENJOY LEARNING and want a career…not just a paycheck. • You UNDERSTAND FINANCIAL PRODUCTS and services. • You’re COMFORTABLE AND CONFIDENT recommending and processing financial products. • You’ve won SERVICE EXCELLENCE awards. • You hold a LEADERSHIP position at your workplace. • You EMBRACE CHANGE and seek new ways to serve our members. • You WORK WELL WITH OTHERS. • You are INNOVATIVE and reputed company on challenges. • You reputed company you can change the world for people. • Multi-lingual capabilities to include Spanish highly preferred. We know you might not have every qualification we’ve listed. Passion and potential matter here. Canvas conducts pre-employment background reviews. Other Important Information You’ll be asked to work a flexible schedule Monday thru Saturday — 40 hours per week. You’ll use standard office equipment. The position requires manual dexterity, the ability to lift files, and may require bending or standing. Please note, this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. Duties may change at any time. Position will be open until filled. Canvas Credit Union is an Equal Opportunity Employer, Gender/Minority/Veteran/Disabled. #LI-Hybrid #J-18808-Ljbffr Apply Job!